Converged Communication Solutions make series of staff changes

Converged Communication Solutions team

Scottish IT provider Converged Communication Solutions has made a series of staff changes in preparation for planned expansion.

The Aberdeen-based firm has promoted three members of staff following the completion of their Institute of Leadership and Management (ILM) qualifications.

Andy McKay has become general manager, while Gavin Simpson moves into the newly created post of technical manager and Stacey Smith takes on the dual role of service delivery and human resource manager.

A fourth employee, systems developer Chris Toothill, has also gained an ILM qualification.

ILM courses provide formal recognition of an individual’s leadership and management capabilities and are designed to reflect the needs of managers at different levels within any organisation.  Qualifications are vocational and assessment based, with the syllabus undertaken by the four Converged employees taking one year to complete.

The staff changes and new management structure are designed to support Converged as it targets continued growth throughout Scotland.

During the past two years, the business has grown substantially and now employs around 30 staff.  The growth has been aided by the continued expansion of the firm’s Internet service offering, which most recently saw it gain exclusive access to a superfast wireless network that covers Aberdeenshire and Moray, and last year’s acquisition of IT provider Century Business Systems.

 

Neil Christie, managing director of Converged Communication Solutions, said: “As a business we are committed to investing in the development of our employees and equipping them with the skillsets required to best service the needs of our customers.  The effort and focus shown by Andy, Chris, Gavin and Stacey to gain their ILM accreditations is testament to the hard work ethos each possesses.

“Converged has experienced consistent growth over the last couple of years and we have ambitious plans in place to sustain that.  Changing our management structure and creating these new roles allows us to implement those plans, while also ensuring that our expanding customer base remains at the forefront of our operations.  Just as technology evolves, so must our business.”