Two former Royal Bank of Scotland (RBS) service designers have joined Deloitte Digital at its studio in Edinburgh, reports The Drum.
Gareth Edwards, who has more than 16 years’ experience in digital, joined the firm in May to lead the expansion of the eight-strong Edinburgh studio. He was previously digital solution design lead at RBS. He also held senior marketing positions across financial services, including head of digital, media and production at Scottish Widows Investment Partnership and head of online marketing at Bank of Scotland.
Debbi McLean, who according to a LinkedIn profile joined in February, has more than 14 years of experience in the financial services industry. At RBS, she was was a senior service designer working on the team that designed and delivered the first customer facing AI service for the bank. McLean will be responsible for shaping and leading Deloitte’s service design capability in Edinburgh, said The Drum.
Rich Hurley, technology consulting partner at Deloitte, added: “Deloitte is committed to growing its digital presence in Scotland – the appointments of Gareth and Debbi significantly help us boost this side of our practice. Coupled with the recent acquisition of Market Gravity, these hires put us in a strong position to expand Deloitte Digital and make a real difference to our clients’ digital strategies – in Scotland, the UK, and further afield.”