VodafoneZiggo, the Dutch mobile, TV, broadband and landline firm, has adopted Peachy Mondays’ anonymous employee feedback solution following the merger of Vodafone and Ziggo earlier this year. With nearly 8,000 employees spread across offices in the Netherlands, VodafoneZiggo will be “intelligently unifying conversations from across the business” thanks to the Stirlingshire-based firm’s platform.
It provides an anonymous communication channel for employees to discuss any matter with human resources without revealing their identity. “[We will] benefit from the flexibility of [its] online platform and the follow-up functionality that allows us to ask more about specific answers, making feedback more insightful and actionable,” said Anja Maassen van den Brink, executive director of human resources at VodafoneZiggo.
Peachy Mondays can offer an overview of staff sentiment “based on insights that are both deep and fast”. Applications include multi-lingual surveys, pulses, ‘always-on’ feedback and employee lifecycle apps – all featuring anonymous communication for follow-up questions to quickly establish root causes “without ineffective focus groups and meetings”. It is being used by Brussels Airlines, Geocell, Apex Hotels and many others.
James Anderson, co-founder of Peachy Mondays, said “We’re delighted to be working with VodafoneZiggo; Getting feedback quickly will be vital during this period of change for VodafoneZiggo and being selected by them is testament to our ability to deliver, not just scale, but real value to such a forward thinking and exciting business.”