Uber told staff today that it had fired 20 employees following an internal investigation into harassment and related claims by a law firm. Alongside a broader probe by former US Attorney General Eric Holder, the firm investigated 215 harassment complaints going back as far as 2012, employees were told. Uber told staff it had taken remedial action in 58 cases and decided no action was needed on 100 more. Other investigations are continuing, the person said.
Bozoma Saint John, who resigned from Apple last week where she was a marketing executive, is joining the ride-hail company as its first chief brand officer. Saint John told Recode that she’s well aware of the challenge that she’s been tasked with as Uber continues to navigate the murky waters the company’s aggressive internal culture has wrought. “I know what I’m walking into,” she said. “I think it’s a really exciting time to tell the story well. Certainly there have been lots of things that have been swirling around [about] Uber but I’m interested in telling the story about the service and what is happening from the brand standpoint.”
The company also told staff it would expand its employee relations unit to better investigate claims and that it would dramatically increase management training since most Uber managers were first-time bosses, the person said. Bloomberg reported some of the details earlier on Tuesday and said that Bobbie Wilson, an attorney at the law firm, Perkins Coie, gave the assessment to a meeting of Uber’s more than 12,000 employees.