Education Scotland appoints Civica as it embarks on business transformation programme

Scotland’s national education agency is to embark on a programme of business transformation.

Education Scotland has appointed Civica UK Ltd to modernise its processes and streamline its corporate systems.

A spokesperson for the organisation said: “Education Scotland has awarded a contract to Civica UK Limited to support the technical delivery of the organisation’s Business Transformation Programme.

“This two-year programme seeks to transform how Education Scotland performs its role as the national agency for educational improvement. The initial objectives of this programme include: removing any potential technical barriers to maximise delivery for all users of Education Scotland content; ensuring ease of access to Education Scotland content for all internal and external users; streamlining corporate systems to provide a single repository for all corporate data; delivering best value digital services; and ensuring all Education Scotland staff are able to select and use the best technology options to deliver their work.

“This programme will be led by internal Education Scotland staff with support from the Scottish Government Digital Directorate. Civica UK Limited will support this programme by providing technical resources, including service design, user research, application development, delivery support and data analytics.”

A short description for the programme, which according to the Public Contracts Scotland website will cost £517,500, reads: “The provision of onsite technical resources and associated services and software, where appropriate, to assist in delivering digitally enabled outcomes, solutions and systems to enable Education Scotland to meet its strategic goals. The services required include technical architecture, service design, user research, application development, testing, user experience, delivery support and data analytics.”