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DigitalScotland 2021

DigitalScotland 2021

THE ANNUAL CONFERENCE FOR PUBLIC SECTOR TECHNOLOGY PROFESSIONALS

Thursday 25TH NOVEMBER 2021 I EICC I IN-PERSON

DigitalScotland 2021
This year, Digital Scotland will showcased the next generation of government digital services – based on emerging common platforms technologies.

The latest developments in identity, payments and cloud form part of an uplifting day of content spanning digital leadership, tech for good and post-Covid economic recovery.

As we move forward from the pandemic, the conference will be a vital sounding board for ideas and efforts to support the tech ecosystem and secure the future of our public services.

Images from DigitalScotland 2021 can be found here, if you wish to view any presentations please contact us directly. 

2021 confirmed Speakers





Cabinet Secretary for Finance and Economy
The Scottish Government




Digital Director
The Scottish Government




Professor of Computing Science & Author of the Technology Ecosystem Review
University of Glasgow




Chief Executive Officer
The Data Lab




Chair
National Cyber Resilience Advisory Board




CEO
Scottish Business Resilience Centre




Head of Digital Transformation Division
Digital Directorate, The Scottish Government




Programme Director, Digital Infrastructure
Scottish Futures Trust




Business Relationship Manager – Digital Health and Care
Digital Office for Scottish Local Government




Agile Coach
Scottish Digital Academy




Senior Director, Mobile Video
Motorola Solutions




Software Consultant for Europe
Motorola Solutions




Director of Industry and Public Affairs
Huawei




Chief Statistician & Interim CEO
Scottish Government, Research Data Scotland




Head of the Scottish Digital Academy
The Scottish Government




Director, Public Sector Scotland
SAS UK




Operational Change and Resilience
Police Scotland




Chief Data Officer
The Scottish Government




Deputy Director, Digital Connectivity
The Scottish Government




Director of Global Delivery
cBrain




Vice Principal (Research)
University of Glasgow




CEO
The Scotland 5G Centre




Head of Digital Economy
Glasgow City Council




Director Scotland
Sopra Steria




Product Manager – Cloud First
The Scottish Government




Service Owner for Cloud 1st Programme, Digital Directorate
The Scottish Government




Chief Technology Officer
Digital Office - Scottish Local Government




Infralink Programme Lead
Scottish Futures Trust




Professor of Cryptography
Edinburgh Napier University




Executive Director, Data-Driven Innovation Programme
The University of Edinburgh




Director of National Digital and Information Security
NHS National Services Scotland (NSS)




Founding Director and CEO
Scottish Tech Army




Director & Head of New Investments
Archangel Investors




Delivery Lead
Digital Identity Scotland Programme




Product Owner
The Scottish Government




Government Transformation Lead
Amazon Web Services (AWS)




Professor
University of Glasgow




Cybersecurity Specialist
Cisco




CEO
Capita Public Service




Professor
Strathclyde University




ICT Business Relationship Manager
East Renfrewshire Council




Chief Technology Evangelist
NetApp




VP, Sales- EMEA
Immersive Labs




Head of Digital Economy and Financial Services
Skills Development Scotland




Senior Product Manager
Registers of Scotland




Senior eGov Advisor
FrontDesk




CTO UK Public Sector
NetApp




Public Sector Director – Scotland
CityFibre




Vice President & eGov Advisor
FrontDesk North America




Solutions Architect
Fujitsu




CEO
Netcompany




Vice President Consulting Services
CGI




Director Consulting Services
CGI




Deputy Director at The Bayes Centre and Senior Lecturer at the Usher Institute
The University of Edinburgh




Head of Business Development, Scotland
BT Enterprise, Corporate & Public Sector

Conference Agenda

25 November 2021

Session 1 - Our Digital Future - Delivered in the Lennox Suite

8:00 AM – 8:50 AM

Registration & Welcome Refreshments

8:50 AM – 9:00 AM

Chair Opening Remarks


Kim McAllister
9:00 AM – 9:15 AM

Government Keynote

Building on Scotland’s strong digital foundations and securing a technology-led economic recovery


Kate Forbes MSP
The Scottish Government
9:15 AM – 9:30 AM

Leading public service digital change

Delivering next generation, person-centred services, professionalising the workforce and supporting the tech sector


Geoff Huggins
The Scottish Government
9:30 AM – 9:45 AM

Local government’s linchpin role in delivering citizen-focused services

The vital importance of a ‘once for Scotland’ data-led approach


Colin Birchenall
Digital Office - Scottish Local Government
9:45 AM – 10:00 AM

International Keynote

Staying ahead of the curve – driving digital evolution in Danish local government


Thomas Rysgaard Christiansen
KOMBIT
10:00 AM – 10:15 AM

Digital Denmark – lessons learned and reflections

Led by Denmark at the forefront, Northern European countries are world leaders in providing e-government services, powering strong, sustainable welfare societies. As a key player on this journey, Netcompany’s extensive knowledge is applied to accelerate public digitization programs across governments in Europe.
But what are the main challenges of digization for the public sector in the coming years – and what can we learn from Denmark’s digital journey?


Andre Rogaczewski
Netcompany
10:15 AM – 10:30 AM

Questions from the audience

10:30 AM – 11:05 AM

Fireside Chat - ‘Our common platforms'

Designing the digital componentry of truly joined-up government services: Our common platforms:
1. Digital Identity
2. Payments
3. Cloud


Mike Crockart
Digital Identity Scotland Programme

Ross Lyon
The Scottish Government

Jen Campbell
The Scottish Government

Mike Beaven
Amazon Web Services (AWS)
11:05 AM – 11:25 AM

Networking & Refreshments

Session 2 - Masterclass and Knowledge Exchange: Stream 1 - Delivered in rooms: Lennox 1, Lammermuir, Moffat, Lowther & Menteith

11:25 AM – 11:55 AM

Lennox 1 - Transforming Scotland's Digital Future Through 5G

In this masterclass, The Scotland 5G Centre CEO Paul Coffey is joined by Professor Muhammad Imran of the University of Glasgow’s Communication, Sensing and Imaging (CSI) group and Professor Bob Stewart who leads a 5G Software-Defined-Radio team at the University of Strathclyde to explore the impact of 5G on Scotland’s digital connectivity. Join us as we showcase some of the Centre’s latest achievements and outline some of the opportunities that will present themselves through the enablement of a digitally connected Scotland.


Paul Coffey
The Scotland 5G Centre

Muhammad Imran
University of Glasgow

Bob Stewart
Strathclyde University
11:25 AM – 11:55 AM

Lammermuir - Smart Cities & Connected Communities: Enabling citizen centricity through data driven services and insights

In this masterclass CGI’s Vice President of Consulting Services John Wordsworth-Goodram and Director of Consulting Services Craig Paul will discuss how the topic of Smart Cities and Connected Communities is rapidly evolving.
Local authorities across the UK are exploring how Smart Cities and Connected Communities can enable the delivery of critical Council services through:
- Step changes in citizen centricity
- Improvements in operating cost and productivity
- Innovative business models and extending partnerships
- Improved environmental outcomes.
CGI is playing a leading role in shaping and delivering Smart Cities with clients across the UK and globe, offering a range of proven products and services.


John Wordsworth-Goodram
CGI

Craig Paul
CGI
11:25 AM – 11:55 AM

Menteith -Connected officer technology ecosystem

In this masterclass we will explore and provide live demonstrations of how mobile data solutions can be linked and integrated with different technologies the officers are using, including:
· Peer-assist Body-Worn Camera activation set by distance from active camera
· Control room Activation & Live Streaming
· Radio activation triggered by emergency button
· Conducted Energy Device (CED) Activation triggered when drawn from holster


Richie McBride
Motorola Solutions

Ian Williams
Motorola Solutions
11:25 AM – 11:55 AM

Lowther - Public Sector Collaboration – An Unexpected Journey or There and Back Again?

How many more chances do we get to properly collaborate in the public sector? Has the pandemic given us at last the common cause to collaborate, to take us on a welcome, but for many “Unexpected Journey”? Or as Bilbo Baggins says – is talk of collaboration in the public sector “There and Back Again”?


Hayden Edwards
BT Enterprise, Corporate & Public Sector
11:25 AM – 11:55 AM

Moffat - Redefining appointments, queue and customer flow management in the public sector.

The Masterclass session of FrontDesk will give you unique insights to how cities in Europe and North America are using a “tailor-made” queue and appointment management system to eliminate all waiting time. And you will be surprised of the many benefits arising from controlling the customer flow across the city service offices.
This session is highly relevant If you are working with digitization and service delivery in local government.


Erik Rorbye
FrontDesk

Mads Jensen
FrontDesk North America

Session 3 - Masterclass and Knowledge Exchange: Stream 2 - Delivered in rooms: Lennox 1, Lammermuir, Moffat, Lowther & Menteith

12:05 PM – 12:35 PM

Lennox 1 - Agile mindsets and digital thinking

Find out more about how agile and digital thinking can help us build better services, with examples from across the Scottish public sector. We will explore the ideas, values and principles we need to adopt so that we can deliver the right services demanded in our modern, complex and changing world. We will look at how the agile values and principles can help create an environment where we can respond to the needs of the people who use our services. You will learn:
· Agile values and principles
· When is agile applicable
· The key differences between traditional methods and iterative incremental


Lee Dunn
The Scottish Government

Dean Rhodes
Scottish Digital Academy
12:05 PM – 12:35 PM

Lammermuir - Adopting a secure, sustainable strategy for managing data growth

As digital initiatives accelerate across the public sector, data volumes continue to grow at an exponential rate. At the same time, increased cyber security threats such as ransomware have become ever-more real – causing organisations to consider additional security measures to protect data.
In this session, we will highlight technologies and architectures which can help to contain data storage costs without compromising performance or availability. We will highlight how cloud storage can be used to augment existing infrastructure without making changes to your applications or end-user environments and how you can increase your security posture and disaster recovery capabilities.


Adrian Cooper
NetApp
12:05 PM – 12:35 PM

Menteith - Cyberattacks Don’t Happen on Paper, Why Measure Human Capability That Way?

Why, despite the rapid pace of threats, do we still measure skills with paper?
We’re part of an industry that wears its rapid pace of change as a badge of honor. There’s no question that cybersecurity demands a constantly evolving skill set.
This session will challenge preconceptions around traditional methods of training and explore how organizations can best measure whether humans in cybersecurity are truly prepared to face emerging and evolving threats and adversaries. Outcomes: · Uncover new ways to equip teams and individuals with the expertise most useful to your business
· Unleash the power of gamification and healthy competition to bring out the best in technical teams through challenge-based skills development
· See unique approaches to mapping human capabilities against the risks to your organization through common frameworks


James Neilson
Immersive Labs
12:05 PM – 12:35 PM

Lowther - Never mind the Platforms... here's the Delivery

The story of the Danish Environmental Protection Agency's success in reducing the lead time from policy to delivery for climate change initiatives. Speed of action is critical for all institutions in the fight against climate change and we want to share our practical experiences of the methods and tools that can be used to effectively digitise complex processes across the whole organization in the struggle against global warming and preservation of bio diversity.


David Cotterill
cBrain
12:05 PM – 12:35 PM

Moffat - Taking a national approach to mobile connectivity

Infralink, the Scottish Futures Trust led programme building better engagement between public sector landlords and mobile industry tenants, has recently celebrated its one year anniversary. Join our masterclass as we explore what has been accomplished in this time, lessons learnt and plans for the future.


Sarah Eynon
Scottish Futures Trust

Lunch & Networking - 12.35-13.30pm

12:35 PM – 1:30 PM

Lunch & Networking

Delegates have an opportunity to enjoy lunch and refreshments, network with our industry partners and enjoy innovative discussion

Session 4 - Leadership streams on Cloud, Digital Transformation, Connectivity & Innovation - Delivered in rooms: Lennox 1, Lennox 2, Lammermuir & Lowther

1:30 PM – 2:50 PM

Lennox 1 - Cloud, Data Management & Sustainability

Cloud hosted environments – backed by configurable, flexible storage solutions – deliver not only efficiency and resource savings, but they also reduce the environmental and physical footprint of your ICT operations, helping you towards net zero goals. Session Chair - Kim McAllister.


Deryck Mitchelson
NHS National Services Scotland

Nia Lewis
The Scottish Government

Cheryl Hunter
Registers of Scotland

Matt Watts
NetApp
1:30 PM – 2:50 PM

Lennox 2 - Digital Transformation

Working as ‘one team’ to bring a service design and skills-led approach to public digital services and catalyse economic growth. Session Chair - Margaret Moore.


Margaret Moore
Sopra Steria

Joy Bramfitt-Wanless
Digital Directorate, The Scottish Government

Melinda Matthews-Clarkson
CodeClan

Lee Dunn
The Scottish Government
1:30 PM – 2:50 PM

Lammermuir - Connectivity

Increasing the reach and penetration of Scotland’s fixed and mobile broadband connections: The R100 programme, 4G Infill and beyond. Session Chair - Anne McLister.


Anne McLister
Glasgow City Council

Robbie McGhee
The Scottish Government

Derek Graham
Scottish Futures Trust

James McClafferty
CityFibre
1:30 PM – 2:50 PM

Lowther - Innovation

Combining academic expertise with powerhouse industry investment and R&D: how data partnerships are the key to tech sector progress. Session Chair - Alistair Forbes


Roger Halliday
Scottish Government, Research Data Scotland

Prof. Chris Pearce
University of Glasgow

Paul Coffey
The Scotland 5G Centre

Joey Pan
Huawei
2:50 PM – 3:10 PM

Networking & Refreshments

Session 5 - Leadership sessions on Cybersecurity, Data & AI and Smart Networks - Delivered in rooms: Lennox 1, Lennox 2 & Lammermuir

3:10 PM – 4:30 PM

Lennox 1 - Cybersecurity

The cyber threat landscape has changed dramatically as more people shifted online during the pandemic. This session explores what network security means in a post-covid context and how all organisations must focus on privacy, data and trust amidst the rising tide of cybercrime. Session Chair - Jude McCorry.


Jude McCorry
Scottish Business Resilience Centre

David Ferbrache OBE
National Cyber Resilience Advisory Board

Steve McKee
Cisco

Bill Buchanan
Edinburgh Napier University
3:10 PM – 4:30 PM

Lennox 2 - Data & AI

Unlocking the potential of data to drive insight, innovation and service improvement: setting data standards and winning public trust. Session Chair - Miguel Bernabeu.


Albert King
The Scottish Government

Gillian Docherty
The Data Lab

Jarmo Eskelinen
The University of Edinburgh

Hugo D’Ulisse
SAS UK
3:10 PM – 4:30 PM

Lammermuir - Smart Public Networks

Digitisation provides a means of communication, but also a future of better service delivery. Transmission, capture and storage of the ever-expanding rich data from sensor-based technologies, enabled by advances in data science, engineering, and machine learning are creating new opportunities. Session Chair - Kim McAllister.


Andy Start
Capita Public Service

Chief Superintendent Matt Richards
Police Scotland

David Brown
Digital Office for Scottish Local Government

Ricky Taylor
East Renfrewshire Council

Session 6 - Supercharging the Scottish Tech Ecosystem - Delivered in Lennox 2

4:30 PM – 5:10 PM

Supercharging the Scottish Tech Ecosystem

Building critical mass, nurturing talent and solving the scale up challenge. Session Chair - Kim McAllister.


Mark Logan
University of Glasgow

Sarah Hardy
Archangel Investors

Gary Fegan
Fujitsu

Phil Ford
Skills Development Scotland
5:10 PM

Conference Close

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