Microsoft expands cloud services in the UK, transforming health and business

Microsoft has expanded its cloud services in the UK with the launch of Dynamics 365, in a bid to help customers “digitally transform their business securely and efficiently”. Joining Microsoft Azure and Office 365, Dynamics 365 enables companies and organisations to “work seamlessly to become more productive, gain new insights into their operations and create greater personalised experiences for customers”.

The company said that with the service now generally available from multiple UK sites, customers can benefit from its “Trusted Cloud principles of security, privacy, compliance and transparency”, while meeting the unique data and regulatory needs in the region. “Since the launch of Dynamics 365, we have enabled thousands of organisations to digitally transform, moving from rigid and disconnected business infrastructures to modern, intelligent services that connect silos of data to help make better, faster decisions and deliver greater customer experiences,” said Chris Rothwell, Dynamics Lead at Microsoft UK. “The introduction of Dynamics 365 to our UK data centres will greatly assist our customers in meeting the unique data and regulatory needs of the UK market, including the forthcoming General Data Protection Regulation legislation.”

Brighton and Sussex University Hospitals NHS Trust uses Dynamics 365 to easily share information between medical professionals and patients. The ability to see a complete picture of an individual’s needs means more people can be treated in their own homes rather than in a hospital.

“Dynamics 365 has transformed the way we treat patients. It has put all relevant information into the hands of clinicians and enabled us to ensure that the moment the service receives a referral, the patient is provided with relevant information on how to manage their injury and we are able to measure the progress of their rehabilitation,” said Lucy Cassidy, an Advance Practice Physiotherapist at Brighton Hospital.

“The service also means that we are able to track patient feedback and data is automatically collected for our Patient Reported Outcome Measures, a key reporting requirement for all NHS trusts. Importantly, this data is sent live to clinicians to proactively manage patient outcomes rather than simply sitting in a spreadsheet at the end of the year.”

“While our Dynamics 365 system has been developed in Brighton, we are freely sharing our blueprint with all trusts across the UK, enabling them to quickly take advantage and deliver greater patient care,” Cassidy added. “The ability to store data captured by Dynamics 365 in Microsoft’s UK data centres will ensure trusts are able to roll out this system quickly, while being able to reassure patients that their data is being stored in the UK.”

While Microsoft is making Dynamics 365 available from UK data centres from today, it has been accessible via Microsoft’s global cloud infrastructure since its release last November. Since then several large companies have signed up to digitally transform how they work, said Microsoft, including Metro Bank and the Renault Sport Formula One Team. Microsoft’s cloud regions in the UK were opened last September and form part of the world’s largest cloud infrastructure, supported by more than 100 data centres globally. These hold more than 120 trillion storage objects in Azure and are backed by billions of dollars in investment since 1989. Since then, thousands of customers, including the Ministry of Defence, the Met Police and parts of the NHS have signed up to take advantage of the sites.