Scottish health boards explore use of dashboards

NHS Western Isles is working with other Scottish health boards to expand its range of business intelligence dashboards.

Western Isles has already implemented dashboards for waiting lists, outpatients, theatres, inpatients, ward statistics, off-island patient flows, primary care, and A&E as part of a national drive to upgrade business analytics capabilities across Scotland.

The board worked with technology provider Trustmarque.

The board’s head of health intelligence Martin Malcolm told E-Health Insider that one of the most useful dashboards has been for primary care, making it easier to share information across the isles’ “very disparate and remote” GP practices.

Western Isles is now working with other health boards in Scotland to develop dashboards “that we’re particularly keen to have a shared solution for”.

Following the first phase of the deployment, it is “mapping functionality” on to the existing dashboards to determine what it could do next.

Among the proposals is the development of further mobile dashboards to enable remote access to information.  The health board is developing mobile access to its QlikView system to support mobile working.

The QlikView dashboards have provided a “less traditional and more intuitive data architecture” which allows users to look into the data.

The system also provides more real-time data, while making it easier for people to use without the help of analysts.