Servelec, working with you to transform care by connecting systems

At Servelec, we help local authorities and NHS Boards join up health and social care systems and believe in putting the person at the very centre of care. Our solutions include Mosaic for social care case management, Rio electronic patient record (EPR) software, and Conexes, our cloud-based interoperability platform. Our tailored solutions help save time, reduce paperwork, and minimise risks. We simplify how care professionals record and monitor pathways and believe joined up care means better outcomes.

We’ve worked with FutureScot to hold roundtables with representatives across NHS, local authorities and Health and Social Care Partnerships, to discover the challenges with integrating systems and sharing data. We’re inviting you to join our panel session at the FutureScot Digital Health and Care Transformation Conference on the 31 March to hear the findings and have your say.

We’re proud of our roots in Scotland and are passionate about improving care

Scottish councils have been using Mosaic for social care case management for over 20 years. One of our longest standing customers and users of Mosaic, Dundee City Council commented, “Our social workers can focus on improving outcomes, as opposed to spending time searching for the correct information – they can see all the information they need, at a glance.”

We’re helping every child have the best possible start

Rio, our EPR, is being used to build the national Child Public Health and Wellbeing System and will be live across all 14 NHS Boards next year This means child health practitioners will move away from paper-based processes for recording all interactions, including health visits and immunisations; all interactions will be held in an electronic patient record for a real-time view. The Delivery Lead for the implementation of Rio comments, “NHS Boards will be able to provide their healthcare professionals with access to a single, centrally held instance of a Scotland-wide, life-long immunisation record. This will ensure they have access to up-to-date information to aid their decision making.”

Rio also manages adult, community and mental health information and is used in over 50 NHS trusts in England to provide a holistic view of a patient.

We help carers do what they do best, care for others

At Servelec, we understand the pressure health and care workers are under, that’s why we focus on joining up systems to ensure they have access to the information they need, to deliver a joined-up approach to patient care. Conexes, our cloud-based interoperability platform, enables a safe, secure environment to share data between various systems, including health and social care systems, charities, and other third-party software. By integrating data across care settings, it supports more informed decision making, streamlines processes and leads to better care.

We call this Digital Care, and we’re by your side.