Tech firms working on e-Casenote system join forces

Two technology firms which have been working together to develop a pioneering e-Casenote system for patients in Lanarkshire have signed a partnership agreement to help other NHS boards in Scotland access their services.

Microtech, an IT and telecoms support solutions provider, based in Wishaw, and Trustmarque, a strategic IT consultancy headquartered in York, will combine their expertise under the NHS National Services Scotland (NSS) Software and Services framework agreement.

The companies have provided services to NHS Lanarkshire’s eHealth programme to help with the IT changes required ahead of the planned go live of the e-casenote system at both the acute hospitals at Monklands and Wishaw General later this year.

“The Scottish healthcare market is going through a period of transformation and IT is at the heart of it,” says Chris McMail, managing director for Microtech.

“We’re seeing deployments of technologies such as clinical portals and patient management systems, which will deliver significant benefits for clinicians and patients.

“IT support services from specialist partners are underpinning the successful delivery of such projects by working closely with the health board’s IT teams.”

Microtech offers customised IT solutions such as installing applications, networking and security to a range of maintenance services throughout Scotland, Northern Ireland and the North of England. The company already works with health boards in Scotland delivering the ‘Docman’ patient records system to GP practices – allowing hospitals to send data securely and more quickly to family doctors.

IT support services are a vital part of Scotland’s eHealth strategy, which focuses on the benefits and outcomes experienced by the people of Scotland flowing from healthcare IT enabled service redesign and quality improvements.

“Trustmarque has an outstanding reputation within Scotland for providing software licensing services to health and social care organisations. This agreement is significant in that boards which may have previously had to endure protracted procurement processes to attain our services are no longer confined to lengthy timescales. The impact of this is that efficiency and clinical benefits can be realised quicker,” added McMail.

Mark Garrity, head of UK public sector for Trustmarque, said: “As part of our continuing commitment to deliver value to the Scottish healthcare marketplace, we wanted to provide a wide range of software and services which can be quickly and efficiently procured, and this partnership enables us to achieve that.”

“Through the combined expertise and knowledge of both companies we can service NHS organisations in Scotland, enabling them to meet their current and future technology requirements, improve efficiencies and deliver better, and safer care.”