The rapid advancement of technology is reshaping public sector organisations, and artificial intelligence (AI) is leading this transformation. By using AI to automate network operations, processes are streamlined, efficiencies are maximised, human error is reduced and ultimately end-user experiences are enhanced.
Governments and public sector institutions are increasingly looking to AI to support their digital transformation to overcome reduced resources and the need to do more with less. Whether it’s improving transportation systems, streamlining healthcare or enhancing education, AI is proving to be an essential tool in rethinking how public services are delivered optimally.
Aberdeen City Council regards the integration of AI as crucial to meet the growing needs of its population and to deliver high-quality services to its constituents. Aberdeen—Scotland’s third-largest city—is growing, attracting new businesses and residents, so its school system must evolve to meet the demands of digital learning. The city council recognised the need for a modern, scalable infrastructure that could support its ambitious goal to provide every student with a mobile device and reliable Wi-Fi access for studies.
Aberdeen Council’s chosen AI-Native Networking solutions allow its IT team to transition from traditional, reactive approaches to a proactive, automated system that optimises network performance. The adoption of Juniper Network’s technology enabled the city to better manage devices, delivering reliable, fast connectivity for students, teachers and staff alike.
The implementation of Juniper’s AI-Native Networking solutions has not only improved digital learning experiences but also streamlined IT operations. Juniper’s AI-driven network management tools allow IT teams to automate processes, such as troubleshooting and device onboarding, significantly reducing the time and effort required to maintain and secure the network.
AI plays a critical role in enhancing security for public and private organisations. Aberdeen’s IT team has adopted a Zero Trust network access model, which leverages Juniper’s AI innovation to authenticate and secure both school-issued and personal devices, providing an additional layer of protection in an increasingly connected environment. This proactive security model is essential, particularly in sectors like education where sensitive information must be safeguarded.
Looking forward, Aberdeen Council’s use of AI is setting the stage for future innovations. With Juniper enabling the seamless integration of digital tools and simplifying network management, IT professionals can focus on an environment where people can thrive.
Aberdeen’s transformation through AI underscores the broader trend of AI adoption in the public sector. By automating processes, enhancing security, and improving operational efficiency, AI is enabling public sector institutions to meet the growing demands of a digital world. As cities like Aberdeen continue to evolve, AI will play an increasingly central role in shaping the future of education, public services and urban living.
Juniper Mist AI™ is already helping to enhance the public sector’s digital transformation by providing innovative networking solutions that drive efficiency, security and service excellence. By investing in this technology, the public sector can better meet the demands of a connected world, ultimately enhancing its ability to serve citizens effectively.
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