Transforming Public Services 2025

Harnessing the potential of data, AI & ClOUD to modernise public services

Date: ThURsday 08 May 2025
Venue: University of Strathclyde, Technology & Innovation Centre, Glasgow
Conference Timings: 08:15 – 16:30

Headline Sponsor

Transforming Public Services 2025 is the go-to event for public sector officials looking to embrace the potential of technology and innovation to modernise the services they deliver.

Cutting-edge data, AI and cloud technologies are reshaping the backbone of public services as part of efforts to improve the experience of government services online and reform the state. This must-attend event showcases how the latest generative AI and automation tools, data techniques and cloud platforms can help your organisation drive new insights and value, enhance performance, deliver massive efficiencies and respond to service demand in ways that are scaleable and sustainable.

Join our government digital transformation leaders, industry experts and academics at this annual symposium designed to help you take those first, critical steps in your own organisation’s technology journey.

Learning objectives:

  • Understand the latest strategic and policy direction for government digital programmes.
  • Learn tech implementation from best-in-class public sector digital transformation case studies – from ‘match fit’ data, to GenAI readiness and autonomous systems, to streamlined cloud operations.
  • Hear how to transform your services from a range of digital leaders including AI and data experts to managed service solutions providers.
  • Connect with industry and government peers to strengthen your networks and tap into opportunities to collaborate.
FSAP[1]

Transforming Public Services 2025 is fully accredited by The CPD Group, the largest accreditation body in the UK.

2024 Speakers

2025 SPEAKERS TO BE ANNOUNCED SOON


Digital Transformation Strategist

Service Owner for Cloud First Programme, Digital Directorate
The Scottish Government

Director
Centre for Data Science & AI, University of Glasgow

Director
Edinburgh Parallel Computing Centre (EPCC)

Innovative Technologies Programme Manager
NatureScot

Lecturer in Cybersecurity
University of Strathclyde

Chief Data Officer
Research Data Scotland

Service Delivery Manager for Data and Analytics
NHS National Services Scotland

Senior Technical Consultant for Data and Analytics
NHS National Services Scotland

Head of Innovation
Scottish Forestry

Chief Strategy Officer
MaidSafe

Deputy Director Digital Components and Infrastructure, Digital Directorate
The Scottish Government

Global Chief of Data & AI
Zühlke Group

Deputy Director
Digital Health and Care, The Scottish Government

Data Programme Manager
Argyll and Bute Council

Technology Director
Hippo

Chief Technology Officer, Citizen & Devolved Government Services
Sopra Steria

Principal Technology Partner
BT Business

Principal Cloud Architect
Zühlke Group

Senior Sales Engineer
SentinelOne

Ethical Hacker
Cyber and Fraud Centre – Scotland

2025 Agenda

8 May 2025 | Morning Session One: Transforming Public Services

8:15 AM – 9:00 AM

Registration & networking

9:00 AM – 9:10 AM

Chair’s Opening Remarks


Alison McLaughlin (Chair)
9:10 AM – 9:25 AM

Engineering the future of Scottish Government digital platforms


Alistair Hann
The Scottish Government
9:25 AM – 9:40 AM

Providing new opportunities for councils to increase productivity, transform the customer experience, and improve outcomes for our communities.

9:40 AM – 9:55 AM

More information coming soon

9:55 AM – 10:10 AM

More information coming soon

10:10 AM – 10:20 AM

Questions from the audience

10:20 AM – 11:00 AM

Expert Panel: How Scotland is utilising its national assets to support the transformation of public services and the wider economy


Professor Mark Parsons
Edinburgh Parallel Computing Centre (EPCC)

Heather Thomson
The Data Lab

Stewart Miller
The National Robotarium
11:00 AM – 11:20 AM

Networking & refreshments

8 May 2025 | Session Two & Three: Masterclass & Knowledge Exchange 

11:20 AM – 12:30 PM

Parallel masterclass and knowledge exchange

12:30 PM – 1:30 PM

Lunch & networking

8 May 2025 | Session Four: Leadership Streams

1:30 PM – 3:10 PM

Cloud: Harnessing the power of cloud technologies to transform public services


Nia Lewis
The Scottish Government

Gordon Mackie
Care Inspectorate
1:30 PM – 3:10 PM

Data: Get your organisation’s data in the right place to innovate – building the foundations for a deep, data-led transformation


Masood Alam
Scottish Government

David Murdoch
Argyll and Bute Council

Sally Kerr
The Scottish Government
3:10 PM – 3:30 PM

Networking & refreshments

8 May 2025 | Session Five: Leveraging the power of AI technologies to transform public services

3:30 PM – 4:50 AM

Leveraging the power of AI technologies to transform public services


David Hamilton
Scottish Information Commissioner

Isobel Houston
Scottish Government

Keith Dargie
Crown Office and Procurator Fiscal Service

Paul McGinness
StormID
4:50 PM

Conference Close

Event Sponsors

Sponsor profile

SS&C Blue Prism’s intelligent automation platform transforms healthcare operations. It allows patients more time with clinicians and shorter wait times, gives administrative staff more interesting work and augments healthcare professionals’ work with access to accurate, timely patient information. An intelligent digital workforce also enables healthcare providers to offer patients a more personalized experience and faster time-to-results. Support healthcare teams by bridging system gaps, reducing employee burnout, securing patient data and securely collating relevant data into one centralized system with intelligent automation.  

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