Public SECTOR AI 2026

Thursday 21 May 2026
University of Strathclyde, Technology & Innovation Centre, Glasgow
08:15 – 16:30

Headline Sponsor

Event Information

Artificial Intelligence (AI) has the potential to transform public services – reducing case backlogs, automating processes and making better use of government data to target support to those who need it.

Join us at Public Sector AI – Scotland on the 21st of May to understand the latest policy and technical guidance for bringing the power of artificial intelligence to public services.

The conference, which will benefit from fresh insights from Scotland’s newly-updated national AI Strategy, will bring together senior government leaders tasked with preparing the ground for the next great leap in digital public services.

You will also hear the latest practical, technical and ethical guidance on how to ensure AI is introduced to your organisation safely and responsibly.

Plus, understand how to get your data ready, with the right governance arrangements in place, to fully capitalise on AI technologies.

And finally, get ahead of the rest with the latest on powerful Agentic AI and AI-assisted workflow tools, which, if harnessed correctly, stands to usher in new ways of working and service models.

Join our free ticket waiting list for non-commercial delegates, please register HERE

Keynote Speakers

The conference will attract 400+ senior public sector officials, digital leaders, and innovators, and will feature:

  • Alison McLaughlin, Digital Transformation Consultant, Conference Chair
  • Eilidh McLaughlin, Deputy Director, Digital Ethics, Inclusion and Assurance, Scottish Government
  • Dr Tom Wilkinson, Chief Data Officer, Scottish Government
  • Chris Boyland, Head of AI & Digital Growth, Scottish Government
  • Colin Birchenall, Chief Technology Officer, Digital Office for Scottish Local Government
  • Ingrid Severn, Head of Corporate Data & Compliance, Scottish Water
  • Anna Ashcroft-ScottHead of Skills, The Data Lab
  • Andrew Hendry, Chief Digital Information Officer, Police Scotland
  • Shona Nicol, Head of Technical Data Policy, Scottish Government
  • Professor Mark ParsonsEPCC Director and Dean of Research Computing, The University of Edinburgh
  • Keith Dargie, Chief Digital Officer, Crown Office and Procurator Fiscal Service
  • Brian PlastowScottish Biometrics Commissioner
  • Lee Dunn, Head of the Digital Academy, Scottish Government

The demand for responsible, ethical and effective deployment of AI will only intensify – alongside the need for strong data foundations, workforce capability, and clear policy and governance. 

Topics for Discussion:

  • Data Readiness
  • Trust, Ethics & Inclusion
  • AI Workforce & Skills
  • Adoption Pathways
  • Agentic AI
  • Closing the Implementation Gap
  • How AI will Drive Economic Growth 

Sponsorship Opportunities

Interested in sponsoring this event? Please contact vincenzo@futurescot.com for further information.

Earn While You Learn!

All Futurescot Conferences and Events are fully accredited by professional training body, The CPD. Delegates who attend the conference will earn 8 hours of certificated CPD credits, supporting their career and personal development goals.

Public Sector AI 2026 is fully accredited by The CPD Group, the largest accreditation body in the UK. For more details click here.

2026 SpeakerS


Chief Data Officer
Scottish Government

Head of AI & Digital Growth
Scottish Government

Chief Technology Officer
Digital Office for Scottish Local Government

Digital Transformation Consultant

Head of Corporate Data & Compliance
Scottish Water

Head of Skills
The Data Lab

Director and Founder
Dual Track Capability

Clinical Innovation Fellow
Digital Health Validation Lab

Director of Economic Development
Scottish Government

Head of Technology Change & Integration
Student Loans Company

Senior Project Manager
Digital Office for Scottish Local Government

CEO and Founder
ePass

Innovation Lead – AI
Pega

AI Practice Lead (EU)
Aaseya

Director of Innovations
Insight

Agentforce & Agentic AI Lead, Public Sector EMEA
Salesforce

Head of AI Strategy and Transformation
Sopra Steria Next

Government CTO, Public Sector UK
Salesforce

Chief Digital Information Officer
Police Scotland

Head of Technical Data Policy
Scottish Government

Founder & Chair
Storm ID

Deputy Director, Digital Ethics, Inclusion and Assurance
Scottish Government

EPCC Director and Dean of Research Computing
The University of Edinburgh

Chief Digital Officer
COPFS

Scottish Biometrics Commissioner 

Head of the Digital Academy
Scottish Government

Data AI Practice, Chief Technology Officer
Sopra Steria

2026 Agenda

21 May 2026 | Morning Plenary – Governing the AI Moment: Leadership, Trust and Transformation in Scotland’s Public Sector

8:15 AM – 9:10 AM

Registration & Refreshments

9:10 AM – 9:20 AM

Chair’s Welcome & Introduction


Alison McLaughlin, Digital Transformation Consultant,
9:20 AM – 9:35 AM

Government Keynote

Harnessing the power of AI to drive responsible and inclusive growth.


Colin Cook, Director of Economic Development,
Scottish Government
9:35 AM – 10:20 AM

AI in Scotland: Supporting Public Sector Reform and Stimulating Economic Growth

A senior-level conversation on how Scotland is shaping, governing, and scaling AI - to transform public services and drive a new era of prosperity.


Chris Boyland, Head of AI & Digital Growth,
Scottish Government

Eilidh McLaughlin, Deputy Director, Digital Ethics, Inclusion and Assurance,
Scottish Government

Dr Tom Wilkinson, Chief Data Officer,
Scottish Government
10:20 AM – 10:35 AM

The Future of Local Government

How AI will reshape council services, skills and citizen engagement in Scotland.


Colin Birchenall, Chief Technology Officer,
Digital Office for Scottish Local Government
10:35 AM – 10:50 AM

From Pilot to Impact: Building Agentic Public Services

Moving beyond experimentation with AI to deliver real, measurable outcomes for Scotland’s public sector.


Emily Hill, Agentforce & Agentic AI Lead, Public Sector EMEA,
Salesforce
10:50 AM – 11:00 AM

Q&A

11:00 AM – 11:25 AM

Networking & Refreshments

21 May 2026 | AI in Practice: From Vision to Delivery – Parallel Breakout Sessions

11:25 AM – 11:55 AM

From Pilots to Production – Scaling AI Safely in Public Services

Those seeing real impact from AI aren’t just adopting tools, they’re building the capability to experiment, evaluate and scale AI in a structured and responsible way. This masterclass explores how public sector organisations can turn AI experiments into robust, production-ready solutions. Learn why traditional approaches fall short, how to experiment safely, and the technical steps to scale AI effectively and deliver measurable value.


Gary Craven, Head of AI Strategy and Transformation,
Sopra Steria Next

Neil Anderson, Data AI Practice, Chief Technology Officer,
Sopra Steria
11:25 AM – 11:55 AM

You'll Never Have to Fill Out a Form Again: Building the Infrastructure for AI and Automation

Nobody wants to fill in the same form twice, or ever. AI can finally make that true, if the platforms and data beneath it are built right. ePass is the common component for licensing, registration and permitting, built with and live across Scottish Government. James Buchan and Mark Grey will show what that looks like in practice, and what it means for government building agentic user experience (AUX) alongside citizens.


James Buchan, CEO and Founder,
ePass

Mark Grey, Service Owner for E-Pass & Digital Mailbox,
Scottish Government
11:55 AM – 12:05 PM

Transition Break

12:05 PM – 12:35 PM

Closing the Implementation Gap

At a pivotal moment for Scotland’s digital future, George Miller, Director of Innovation at Insight, brings over 20 years’ experience delivering innovation that works. His session, “Closing the Implementation Gap”, moves beyond AI hype to focus on execution - helping leaders turn strategy into scaled, outcome-driven adoption. Expect practical insight on overcoming barriers, making confident investment decisions, and delivering measurable impact across public services. Aligned to Scotland’s national AI ambitions and priorities.


George Miller, Director of Innovations,
Insight
12:05 PM – 12:35 PM

Trusted AI for Public Services: From Automation to Autonomous Operations

What does it take to move from AI experimentation to operational transformation in government? This session explores how trusted AI, agentic process orchestration, and enterprise-grade governance can help public sector organisations improve citizen services, increase productivity, and build resilient, scalable & future-ready operations.


Kajal Kaspate, Innovation Lead – AI,
Pega

Vikas Srivastava, AI Practice Lead (EU),
Aaseya
12:35 PM – 1:35 PM

Lunch & Networking

21 May 2026 | Leadership Sessions - these parallel streams will feature four expert speakers, each bringing a unique perspective and area of expertise, and will conclude with a dynamic panel discussion.

1:35 PM – 2:55 PM

The AI Workforce – Skills and Embracing Organisational Change

Preparing people, roles and culture for an AI-enabled public sector.


Lee Dunn, Head of the Digital Academy,
Scottish Government

Anna Ashcroft-Scott, Head of Skills,
The Data Lab

Verity Hislop, Senior Project Manager
Digital Office for Scottish Local Government

Chloe Celani, Director and Founder,
Dual Track Capability
1:35 PM – 2:55 PM

Closing the Implementation Gap – Turning AI Ambition into Operational Reality

Why progress stalls, what actually works, and how public bodies move from pilots to impact.


Professor Mark Parsons, EPCC Director and Dean of Research Computing,
The University of Edinburgh

Keith Dargie, Chief Digital Officer,
COPFS

Dr Dervla Carroll, Clinical Innovation Fellow,
Digital Health Validation Lab

Paul McGinness, Founder & Chair,
Storm ID
2:55 PM – 3:15 PM

Networking & Refreshments

21 May 2026 | Leadership Sessions 

3:15 PM – 4:35 PM

Agentic AI in Government – Opportunities, Risks and Readiness

Autonomous systems, human oversight and the next frontier of public sector automation.


Kevin White, Government CTO, Public Sector UK
Salesforce

Amanda Knight, Head of Technology Change & Integration,
Student Loans Company

Andrew Hendry, Chief Digital & Information Officer,
Police Scotland
3:15 PM – 4:35 PM

Data Readiness, Ethics, Trust and Public Confidence in AI


Shona Nicol, Head of Technical Data Policy,
Scottish Government

Ingrid Severn, Head of Corporate Data & Compliance,
Scottish Water

Dr Brian Plastow, Scottish Biometrics Commissioner
4:35 PM

Conference Close

Sponsorship Opportunities 

Sponsor profile

Salesforce is the #1 AI CRM, enabling public sector employees and proactive agents to build public trust and connection together. With Agentforce, the digital labor platform, Salesforce for Public Sector allows you to accelerate digital service delivery with agentic capabilities, unlock and activate data for your entire enterprise, achieve faster time to value with purpose-built solutions, and improve mission success with smart insights that help you move the mission forward – all within a secure, compliant cloud environment.  We lead with our core values of trust, customer success, innovation, equality, and sustainability, and we are proud to be recognized as a leader in innovation, culture and philanthropy. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.  For more information, please visit www.salesforce.com/government.

Sponsor profile

Storm ID is an award winning digital transformation consultancy based in Edinburgh, working extensively with public sector organisations across Scotland and the rest of the UK. For more than 20 years, we have helped clients transform services and operations through user centred design, modern technology, data and AI.   

We bring together strategy, service design, user research, software engineering, cloud, data science and AI capability in multidisciplinary teams, supporting clients from discovery and design through to delivery, live service and continuous improvement. Our work spans national and local government, justice, health, culture and education, with a focus on building secure, accessible and scalable services that make a measurable difference for organisations and the people they serve.   

Increasingly, we are helping public sector organisations explore and adopt AI responsibly, including in areas such as automation, customer and citizen experience, document and data analysis, predictive analytics and decision support. Our approach focuses on practical use cases, secure data handling, clear evaluation and human oversight, so that AI can move from experimentation into meaningful operational value.   

Storm ID is partnered with Futurescot to deliver the AI Challenge for Scotland’s public sector. The challenge is designed to help organisations explore the potential of AI, develop practical ideas, and compete for the opportunity to develop a proof of concept with Storm ID. 

For more information, visit stormid.com and aichallenge.scot. 

Sponsor profile

Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. 

Sponsor profile

Dual Track Capability (Dualtrack) is a specialist advisory firm working with governments and enterprises across the UK, US, Australia and New Zealand. They help organisations build high-performing internal teams capable of leading their own digital and AI transformations – reducing reliance on external vendors while accelerating time to value. Their approach combines strategic design, co-design and dual-track agile delivery, with a focus on starting small, proving value fast, and scaling what works. 

Sponsor profile

Pega provides a powerful platform that empowers the world’s leading organisations to unlock business-transforming outcomes with real-time optimisation. Clients use our enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalising engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. 

Sponsor profile

Aaseya, a Government Elite Pega Partner, delivers AI-enabled, low-code solutions that accelerate digital transformation for governments and enterprises. With seven years of proven expertise, it has achieved 180+ go-lives across 13+ countries. Recognised with the Pega Industry Excellence Award: Government and Public Sector at PegaWorld 2025, Aaseya offers comprehensive services including, Pega consulting, CoE advisory, application and IT modernisation, testing, and enterprise solution delivery. As a subsidiary of YASH Technologies, a global systems integrator with 9000+ employees serving 450+ customers, Aaseya harnesses Agentic AI, innovation, agility and speed to modernise legacy systems, streamline operations, and enhance citizen services.

Sponsor profile

The world runs on licensing. 
 
From the food we eat to the places we work, countless public services depend on getting licensing right. But most government licensing wasn’t built for the digital age. It grew in fragments, leaving councils and regulators with siloed systems, manual processes and inconsistent data, the real blocker to AI. AI is only as good as the systems and data beneath it. 

ePass fixes that. Built alongside the Scottish Government, it is a shared digital platform for licensing, registration and permitting, reused across services to create consistent workflows, automation, clean data and systems AI can actually use. 

Sponsor profile

Insight is a global fortune 500 Solutions Integrator, with a Scottish office and Scottish expertise committed to helping organisations deliver more for citizens by pairing cost efficiency with solutions that create long term benefit. We understand the pressure of tight budgets and rising expectations, and we work with you to achieve outcomes that matter – for communities, for sustainability, and for Scotland’s future. 

Together, through collaboration, we can unlock digital public services that are inclusive, adaptive, secure, and sustainable for all of Scotland. 

Sponsor profile

Objective’s Information Intelligence platform empowers public sector organisations across Scotland and the wider UK to take complete control of their information – reducing risk, ensuring compliance, and unlocking its full value. 

From secure collaboration and records management to information sharing, compliance and AI readiness, we simplify how your organisation manages and leverages information, driving transparency, stronger compliance, and greater efficiency across every department. 

Seamlessly connect your existing systems to automatically enforce governance, maintain security, and optimise information for modern technologies, including AI solutions such as Microsoft Copilot and private RAG implementations. 

Sponsor profile

CirrusHQ is a UK-based AWS Premier Tier Services Partner, helping public sector organisations design, build, and manage secure, scalable cloud environments. With deep expertise across cloud strategy, migration, DevOps, and cost optimisation, we support our customers at every stage of the cloud journey. 

As a trusted AWS Public Sector Partner, CirrusHQ enables government, healthcare, and education organisations to deliver resilient, compliant digital services. As AI adoption accelerates, we provide the secure, high-performance cloud foundations needed to scale data and AI workloads—ensuring innovation is delivered efficiently, responsibly, and cost-effectively. 

Sponsor profile

At Core, we are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

We specialise in putting you in control of transforming your business through technology, changing the way your whole business works.

We do this by listening to your needs – and understanding them – so you get the outcomes you need.

Powered by Microsoft, we provide solutions that can transform your business and improve the way you work.

YOU MAY ALSO LIKE...