7 November 2023 | Session One (2023): Transforming Justice Services
8:30 AM – 9:00 AM
Registration & networking
9:00 AM – 9:10 AM
Welcome and Chair’s opening remarks
Professor Liz Aston
Scottish Institute for Policing Research
Dr Liz Aston is the Director of the Scottish Institute for Policing Research (SIPR) and an Associate Professor of Criminology at Edinburgh Napier University. In 2020 she was appointed by the Cabinet Secretary for Justice to establish and Chair the Independent Advisory Group on Emerging Technologies in Policing. She is the co-editor of Palgrave's Critical Policing Studies Series, a member of the International Advisory Board for the N8 Policing Research Partnership and sits on various Police Scotland advisory/reference groups.
Liz has a strong record of collaborative research on policing both in Scotland and in Europe, and is experienced in knowledge exchange and building strong research-practitioner relationships. Her research expertise centres on local policing, including the intersect between technology and policing. In 2021 Liz was awarded an ESRC Open Call Grant as PI for a three-year project, INTERACT (Investigating New Types of Engagement, Response and Contact Technologies in Policing) and she is a Co-I on the EPSRC funded 3PO project 'Protecting Public Facing Professionals Online' project. Prior to her SIPR role she was Head of Social Sciences at Edinburgh Napier University.
9:10 AM – 9:25 AM
Digital Strategy & Capability
Technology adoption as the future of policing in Scotland
Andrew Hendry
Police Scotland
Andrew began his career in Technology within Civil Engineering sector with focus on technology solutions across transport systems. Following this, he moved into Digital & Transformation leadership roles in Construction and Utilities sectors.
Moving into Energy Retail & Trading sectors - he held a senior leadership role with Gazprom Energy – Leading on Digital, Transformation, Integration and the Target Operating Model development across Europe, Americas and Asia Pacific. He went on to Fulfilling a range of Board and Executive roles across global oil and gas businesses where he led digitally enabled transformation programmes and redesigned digital first operating models.
In September 2019 Andrew was appointed as Police Scotland’s Chief Digital and Information Officer. Joining the Police Scotland Executive Command & Leadership Team, Andrew oversees a wide portfolio which consists of Transformation, Digital Division, Service Design and Innovation.
He is the Senior Responsible Officer for - Digital Strategy, Modernised Contact & Engagement, Digital Evidence Sharing Capability, Digitally Enabled Policing, Body Worn Video, Mobile Working and Unified Communications & Contact Platform.
9:25 AM – 9:45 AM
‘We don’t make arrests because an algorithm tells us to’
How a US police force uses artificial intelligence-driven facial recognition to assist officers in criminal investigations
AC Armando R. Aguilar
Miami Police Department
Assistant Chief of Police Armando R. Aguilar is the Miami Police Department’s (MPD) Criminal Investigations Division (CID) Chief, where he oversees approximately 300 sworn and civilian employees. He has held senior management positions in all divisions of the MPD (Criminal Investigations, Field Operations, Administration, Internal Affairs, and the Office of the Chief of Police). Assistant Chief Aguilar has implemented offender-focused strategies which have contributed to significant reductions in violent crime and significant increases in case clearance rates. Assistant Chief Aguilar developed the MPD’s facial recognition technology policy, which has been cited as a model by several research organisations and law enforcement agencies for its conscientious approach toward balancing privacy concerns with public safety needs.
9:45 AM – 10:00 AM
Questions from the audience
Andrew Hendry
Police Scotland
Andrew began his career in Technology within Civil Engineering sector with focus on technology solutions across transport systems. Following this, he moved into Digital & Transformation leadership roles in Construction and Utilities sectors.
Moving into Energy Retail & Trading sectors - he held a senior leadership role with Gazprom Energy – Leading on Digital, Transformation, Integration and the Target Operating Model development across Europe, Americas and Asia Pacific. He went on to Fulfilling a range of Board and Executive roles across global oil and gas businesses where he led digitally enabled transformation programmes and redesigned digital first operating models.
In September 2019 Andrew was appointed as Police Scotland’s Chief Digital and Information Officer. Joining the Police Scotland Executive Command & Leadership Team, Andrew oversees a wide portfolio which consists of Transformation, Digital Division, Service Design and Innovation.
He is the Senior Responsible Officer for - Digital Strategy, Modernised Contact & Engagement, Digital Evidence Sharing Capability, Digitally Enabled Policing, Body Worn Video, Mobile Working and Unified Communications & Contact Platform.
AC Armando R. Aguilar
Miami Police Department
Assistant Chief of Police Armando R. Aguilar is the Miami Police Department’s (MPD) Criminal Investigations Division (CID) Chief, where he oversees approximately 300 sworn and civilian employees. He has held senior management positions in all divisions of the MPD (Criminal Investigations, Field Operations, Administration, Internal Affairs, and the Office of the Chief of Police). Assistant Chief Aguilar has implemented offender-focused strategies which have contributed to significant reductions in violent crime and significant increases in case clearance rates. Assistant Chief Aguilar developed the MPD’s facial recognition technology policy, which has been cited as a model by several research organisations and law enforcement agencies for its conscientious approach toward balancing privacy concerns with public safety needs.
10:00 AM – 11:00 AM
Expert Panel: Technology improving justice access, experience and outcomes for victims and witnesses
Fiona Cameron
The Scottish Government
Fiona Cameron is the Programme Lead for Justice Digital in Scotland, a Scottish Government-led programme on behalf of criminal justice organisations to support system-level transformation. This includes the Digital Evidence Sharing Capability Programme (DESC) which will design and deliver a service for the capture, management and sharing of digital evidence throughout the criminal justice process in Scotland. Fiona is on loan to the Scottish Government from the Crown Office and Procurator Fiscal Service, where she spent 19 years as a criminal prosecutor.
Keith Dargie
Crown Office and Procurator Fiscal Service
Keith has extensive experience in senior business and digital executive leadership roles held in government and public sector organisations and in transforming and improving profile public facing services. Keith is the head of COPFS’ Business Services corporate functions, which includes digital and information services and is responsible for creating and leading the delivery of COPFS’ ambitious and innovative digital strategy. Current digital priorities include maximising the use of data and digital technology to transform the delivery of user focused services to improve the way the organisation works and implementing new national citizen facing services. Keith completed an MBA (with Project Management) in 2015.
Ian Carrie
Scottish Courts & Tribunals Service
Having proudly served the Royal Navy as a submarine nuclear engineer, Ian transitioned into the realm of IT with a focus on networks, infrastructure and security. His diverse experience spans across sectors such as Higher Education, Further Education, and more recently, the Justice System.
Currently, as the Principal Architect and Head of Digital Design, Innovation and Architecture at the Scottish Courts and Tribunal Service (SCTS), Ian brings a wealth of experience to the role, having dedicated seven fruitful years to the institution. Under his leadership, SCTS recently unveiled a forward-thinking digital technology and architecture strategy, providing a clear direction for the next half-decade.
During the challenging times of the COVID pandemic, Ian was instrumental as the technical spearhead for the development of remote Jury centres. Additionally, he holds the mantle of SCTS lead for the Digital Evidence Sharing Capability (DESC). His passion lies in forging collaborative paths across the sector, delving into the potential of technology to rejuvenate and modernise the justice system. Ian constantly seeks out-of-the-box solutions from the wider industry that can be aptly applied within the judicial context.
Certified as a TOGAF architect, Ian's roots trace back to Fife. Today, he calls the picturesque city of Edinburgh home.
Kate Wallace
Victim Support Scotland
Kate Wallace joined Victim Support Scotland as Chief Executive Officer in 2017.
Kate has thirteen years’ experience of high-profile leadership roles in the public and voluntary sectors in both executive and non-executive roles. Prior to VSS, Kate lead Visualise Scotland, a service delivery charity that provides services to people living with disabilities and complex needs from across Scotland. She has previously held the position of UK Programme Director for Barnardo’s and was based between London and Glasgow.
11:00 AM – 11:20 AM
Refreshments & networking
7 November 2023 | Session Two (2023): Parallel Masterclass Sessions
11:20 AM – 11:50 AM
Re-imagining collaboration between public safety and smart cities
The future of smart cities is collaboration, rooted in connected data communities. By 2050, two out of three people will live in urban areas, according to United Nations population experts. When it comes to saving lives, the information public safety agencies need to receive and share with internal teams, partners, neighbouring agencies, and the communities they serve will be crucial.
Klaus Dalgaard
Hexagon Security, Infrastructure and Geospatial Division
Klaus Dalgaard has been active within Security, Transport and Blue Light control room environment for the last 25 years. During that time, he has worked in all aspects of system sales, design, implementation and support cycle with security and control room organisations with the UK and EMEA. Klaus is the Business development Manager for Hexagon Security, Infrastructure and Geospatial division here in the UK.
11:20 AM – 11:50 AM
Transforming the citizen journey across police and justice
Explore a paradigm shift in citizen engagement with two police forces and Salesforce. Delve into the innovative use of market-leading Salesforce technology, witnessing how it revolutionises every touchpoint for the victim and witness. Discover the seamless journey from initial contact to final resolution, shaping a transformative narrative that redefines and elevates the citizen experience across the Criminal Justice System.
Andy Doran
Salesforce
With 16 years of policing experience across two forces, Andy transitioned to Salesforce as an Enterprise Account Executive in December 2021. Now part of Salesforce's Public Sector Team, he manages accounts for UK police and fire services. Formerly Chief Inspector for Digital and Innovation at Lancashire Constabulary, Andy spearheaded transformative initiatives like Robotics Process Automation, Digital Mobility, and the groundbreaking Contact Management voice analytics platform. Andy is a Special Superintendent in Cheshire's Special Constabulary and continues his commitment to citizen-centric transformation, enhancing victim and citizen support to build trust and confidence across the Criminal Justice Service.
11:50 AM – 12:00 PM
12:00 PM – 12:30 PM
Digital forensics for victims & witnesses: How to stop the ‘technology’ tail from wagging the ‘operational’ dog
A review of digital forensics by the ICO in 2020, showed a lack of sensitivity towards victim and witness data privacy. In response, new features were developed for proportional searches on mobile phones to enhance user experiences. Learn how these features can be used to speed up justice and provide reassurance, particularly for victims of rape and serious sexual offences.
Mike Dickinson
MSAB
Mike spent half his working life in public service in the Royal Navy and UK Police. His last post was Detective Inspector in charge of the Child Protection Unit of Hampshire Constabulary.
The remaining half of Mike’s career has been in the private sector working for technology companies dedicated to supporting law enforcement operations.
For the last 15 years Mike has worked with
MSAB an OEM who produce digital forensic tools specifically for smartphones.
Mike was Security Officer on the EU Horizon 2020
FORMOBILE project; a consortium of 19 organizations to raise standards, tools and training for mobile forensic examinations.
12:30 PM – 1:25 PM
7 November 2023 | Session Three (2023): Leadership Streams
1:25 PM – 2:45 PM
How are criminal justice partners responding to the challenges and opportunities of artificial intelligence, data analytics and automation?
Keith Dargie
Crown Office and Procurator Fiscal Service
Keith has extensive experience in senior business and digital executive leadership roles held in government and public sector organisations and in transforming and improving profile public facing services. Keith is the head of COPFS’ Business Services corporate functions, which includes digital and information services and is responsible for creating and leading the delivery of COPFS’ ambitious and innovative digital strategy. Current digital priorities include maximising the use of data and digital technology to transform the delivery of user focused services to improve the way the organisation works and implementing new national citizen facing services. Keith completed an MBA (with Project Management) in 2015.
Prof. Charles Raab
University of Edinburgh
Charles Raab is Professor Emeritus at the University of Edinburgh, where he was Professor of Government. A political scientist, he has conducted research projects and published works on topics including information privacy, surveillance, and the regulation and ethical implications of new technologies. He sits on several advisory bodies including Police Scotland’s Independent Ethics Advisory Panel, the Expert Group for Scottish Government’s programme for digital identification (ScotAccount), and the Home Office-sponsored Biometrics and Forensics Ethics Group. He was a Fellow of the Alan Turing Institute and co-Chairs its Data Ethics Group. He is a co-Director of the Centre for Research into Information, Surveillance and Privacy (CRISP), a Fellow of the Academy of Social Sciences, and a Fellow of the Royal Society of Arts.
Denis Hamill
Police Scotland
Denis Hamill is Chief Data Officer at Police Scotland, and is responsible for maximising the value of data across Police Scotland, to ensure that data plays its part in improving the safety and wellbeing of people, places and communities in Scotland. He leads the Chief Data Office which encompasses key capabilities such as data governance, data strategy, information assurance, data science and data ethics.
Denis has led the formation of a new data strategy for Police Scotland which is framing the “Data Drives Digital” programme, which is delivering key data foundations in areas across master data management, analytics and data discovery.
Prior to joining Police Scotland, Denis has over 25 years’ experience working across multiple industries, including data leadership roles in banking and healthcare insurance.
Mark Watson
Leidos
Mark, the Chief Solution Architect at Leidos, boasts 28 years of expertise in bridging real-world problems with digital solutions. His unwavering passion lies in Scotland, where he envisions data as the catalyst for perpetual enhancement across various sectors, encompassing education, welfare, agriculture, healthcare, law enforcement, and cultural affairs. Mark also serves as a prominent member of the Digital Twin steering group at TechUK and is actively advocating for government adoption of a 'Digital Twin First' strategy across all public services.
1:25 PM – 2:45 PM
Digital forensics and investigations: Policing the new frontline with powerful assistive technologies and techniques
Andy Maclean
Police Scotland
Detective Inspector Andy Maclean oversees Police Scotland’s Cybercrime Investigation Team, Andy has 22 years policing experience and a background in Major Investigations and Review. As SIO he has overseen complex investigations and directed teams in a number of Policing areas, Serious and Organised crime (covert and Overt), Public Protection, Homicide and suspicious deaths. “Effective partnerships have been key to success in every investigation and positive outcome I have achieved as an SIO. Overseeing Cybercrime Investigations affords me the opportunity to build new relationships and develop Police Scotland’s response to cybercrime which brings unique challenges to policing and industry, we can only achieve success by working together to effectively tackle this ever increasing threat.
Damian Armstrong
Police Scotland
Superintendent Damian Armstrong is the Programme Director for the Digital Evidence Sharing Capability (DESC) Programme, responsible for the coordination and delivery across the Criminal Justice Partners. The DESC Programme is a project to enable operational and legislative change, supported by new technology, for the collection, editing and sharing of digital evidence at every stage of a criminal case and prosecution, delivering a digital pathway from ‘crime scene to court room’. It is a collaborative programme, being developed by and for criminal justice partners, supported by the Scottish Government and the Scottish Police Authority. The Programme is being developed across CJ partners and includes dedicated resources from Police Service of Scotland, the Crown Office and Procurator Fiscal Service and the Scottish Courts and Tribunals Service. With 30 years police service Damian has an extensive operational and change programme background. He was previously the DESC Product Owner for Police Scotland before taking up the Programme Director role in 2021.
Ben Collier
University of Edinburgh
Ben Collier is a Lecturer in Digital Methods at the University of Edinburgh, in the Department of Science, Technology, and Innovation Studies. Ben’s research combines perspectives from criminology and science and technology studies, as well as interdisciplinary hybrid methods, to explore harm, power, and control in digital infrastructures.
Mike Riordan
Axon Public Safety UK
Mike recently joined AXON following his time at Amazon Web Services, where he helped police forces across the UK streamline their evidence management operations and enhance their collaborative workflows with their criminal justice partners over a four-and-a-half-year period. Previously Mike was Microsoft’s UK Police Lead, helping roll out the National Enabling Program. With over 20 years of technology experience in Public Sector Mike is proficient in helping Police manage the process of change management associated with new and disruptive solutions. In September he completed a Masters in ‘Managing in Technology Based Industries’, at Warwick University.
2:45 PM – 3:05 PM
Refreshments & networking
7 November 2023 | Session Four (2023): The Future of Justice Technology
3:05 PM – 4:25 PM
A brave new world for justice and policing
Ensuring new technologies in justice and policing are equitable and command public trust
Diego Quiroz
Scottish Biometrics Commissioner
Diego is Operations Manager at the Scottish Biometrics Commissioner. Hehas over 15 years’ experience tackling fundamental policy issues of societal importance –human rights, technologies, criminal justice, climate policy and corporate actors–working at the interface of policy and practice in Scotland, the EU and the UK. Diego currently serveson a number of technology and biometrics expert groups.Before joining SBC Diego led the policy and international areas at the Scottish Human Rights Commission. Diego has also worked as an independent expert for the EuropeanCommission’s TAIEX in a number of countries, including Bosnia & Herzegovina, Turkey and Azerbaijan. Previously, Diego held a lectureship in Law at the Robert Gordon University.He has published widely on human rights, including on technology. Diego is a qualified lawyer in Colombia and worked as an in-house lawyer for a financial institution.
AC Armando R. Aguilar
Miami Police Department
Assistant Chief of Police Armando R. Aguilar is the Miami Police Department’s (MPD) Criminal Investigations Division (CID) Chief, where he oversees approximately 300 sworn and civilian employees. He has held senior management positions in all divisions of the MPD (Criminal Investigations, Field Operations, Administration, Internal Affairs, and the Office of the Chief of Police). Assistant Chief Aguilar has implemented offender-focused strategies which have contributed to significant reductions in violent crime and significant increases in case clearance rates. Assistant Chief Aguilar developed the MPD’s facial recognition technology policy, which has been cited as a model by several research organisations and law enforcement agencies for its conscientious approach toward balancing privacy concerns with public safety needs.
Professor William Webster
CRISP & University of Stirling
William Webster is Professor of Public Policy and Management at the Stirling Management School, University of Stirling. He is a Director of CRISP (the Centre for Research into Information Surveillance and Privacy), a research centre dedicated to understanding the social impacts and consequences of technologically mediated surveillance. Professor Webster has research expertise in the policy processes, regulation and governance of surveillance cameras, privacy and ethics, as well as public policy relating to data protection and eGovernment. He is Editor-in-Chief of the journal Information Polity, co-chair of the Scottish Privacy Forum and the EGPA (European Group of Public Administration) Permanent Study Group on eGovernment.
4:25 PM