Transforming Public Services 2024

Leveraging cloud, data and AI to build next generation services

Date: Thursday 21 March 2024
Venue: University of Strathclyde, Technology & Innovation Centre, Glasgow
Timings: Conference 08:30 – 16:30

Ticket Prices (including admission to reception)

GOVERNMENT ORGANISATIONS: FREE OF CHARGE
NON-GOVERNMENT ORGANISATIONS: £99.00
COMMERCIAL ORGANISATIONS: £199.00

The above ticket prices are our early bird ticket prices, available for a limited time only

Service technologies are helping organisations to harness the power of data, artificial intelligence and the Internet of Things in a new wave of public service innovation. 

Based on the desire in Scotland’s national digital strategy to design public services that work for us all, cloud-based technologies are one way to secure that aim: by ‘simplifying and automating the processes that underpin services to improve responsiveness and reduce the opportunity for things to go wrong’.

That aim will be reflected in a compelling agenda that brings together a wide stakeholder community involved in transforming Scotland’s public services. Whether it’s automating a service, or delivering a service at scale via cloud technologies, the conference is a gathering point to discuss the future of public sector IT in Scotland.

Join us in Glasgow as we bring together digital leaders across central and local government, the NHS and wider public sector in a networking forum with academia, third sector and industry as we chart a path towards public services that are quickly evolving from the ‘transactional to the transformational’.

2023 Speakers


Digital Director
The Scottish Government

Head of The Scottish AI Alliance
The Scottish AI Alliance

Chief Information Officer
Research Data Scotland (RDS)

Chief Digital & Information Officer
Police Scotland

Head of Information & Cyber Security
NHS National Services Scotland

CCO, University of Strathclyde
Chair of Scotland’s AI Alliance

Chief Data Officer
NHS National Services Scotland (NSS)

Chief Data Officer
Registers of Scotland

Chief Information Officer & SIRO
NHS 24

Service Owner for Cloud First Programme, Digital Directorate
The Scottish Government

Head of Innovation
Albyn Group

Participation and Equalities Manager
NHS 24

Chief Executive, East Renfrewshire Council
Chair, Digital Transformation Board

Executive Director, Data Driven Innovation Initiative
The University of Edinburgh

Managing Director
Posetiv Cloud Ltd

AWS Principle Security Strategist
Amazon Web Services

Data Transformation Consultant
Capita

Business Development Director
DataVita

Service Owner, Digital Identity
Scottish Government

Conference Agenda

2024 agenda coming soon

19 January 2023 | Session One: Transforming Services 

8:30 AM – 9:00 AM

Registration & networking

9:00 AM – 9:10 AM

Chair's opening remarks


Gillian Docherty OBE
Chair of Scotland’s AI Alliance
9:10 AM – 9:25 AM

Transforming government services

Leveraging cloud, data and AI to build person-centred services and help Scotland thrive in the digital world


Geoff Huggins
The Scottish Government
9:25 AM – 9:40 AM

Maximising the value of data for Scotland

Harnessing data science and artificial intelligence to contribute to the health and wealth of society


Jarmo Eskelinen
The University of Edinburgh
9:40 AM – 9:55 AM

Scaling local government services on cloud-based platforms to enable councils to innovate and deliver modern public services


Lorraine McMillan
Chair, Digital Transformation Board
9:55 AM – 10:10 AM

Questions from the audience

10:10 AM – 11:00 AM

Expert panel

Digital transformation priorities for Scotland’s public services. How can we harness cloud, data and AI for the benefit of our organisations and wider society?


Geoff Huggins
The Scottish Government

Ann-Marie Gallacher
NHS 24

Andrew Hendry
Police Scotland

Davie Gow
Leidos
11:00 AM – 11:20 AM

Networking & refreshments

19 January 2023 | Session Two & Three: Parallel Masterclass Sessions

11:20 AM – 11:50 AM

Making data transformational

How do we scale up using data to make Scotland, safer, healthier and more efficient?


Davie Gow
Leidos
11:20 AM – 11:50 AM

AWS best practices for ransomware protection

Ransomware is not specific to the cloud—in fact, AWS can provide increased visibility and control over your security posture against malware. Raising your security posture is the first step to make it more difficult for a ransom event to occur in your environment. Whether you’re just getting started or already building on AWS, in this presentation we will give you the top 5 security best practices to help you protect your critical systems and sensitive data against ransomware.


Anthony Holmes
Amazon Web Services
12:00 PM – 12:30 PM

Just because you can, do you think we should? Balancing the need for using data in new and creative ways with the requirement to protect individuals and society

An exploration of how we ensure we are creative and innovative whilst doing the rights things in terms of data ethics , meeting the Scottish Approach to Service Design and taking a citizen centred approach to designing new services.


Jackie Smith
Sopra Steria
12:30 PM – 1:25 PM

Lunch & networking

19 January 2023 | Session Four: Leadership Sessions – Business Transformation & Sustainability

1:25 PM – 2:45 PM

Business transformation

Embarking on a journey towards cloud: looking at public sector case studies to understand the benefits, risks and costs associated with large scale cloud migration programmes


Nia Lewis
The Scottish Government

Albert King
NHS National Services Scotland (NSS)

Mike Crockart
Scottish Government

Peter Connolly
Capita

Hugh Wallace
Research Data Scotland (RDS)
1:25 AM – 2:45 PM

Sustainability

Understanding how cloud-based technologies and renewables-powered data centres can help public sector organisations drive down energy costs and reach net zero


Jane Morrison-Ross
SOSE

Scott Barnett
NHS National Services Scotland

James King
DataVita

Mark Butcher
Posetiv Cloud Ltd
2:45 PM – 3:05 PM

Networking & refreshments

19 January 2023 | Session Five: Leadership Sessions – Innovation

3:05 PM – 4:25 PM

Innovation

Harnessing the power of data analytics, automation, artificial intelligence and the internet of things to transform public services


Steph Wright
The Scottish AI Alliance

Alan Howie
Registers of Scotland

Lucy Fraser
Albyn Group

Davie Morrison
NHS 24
4:25 PM

Conference close & networking

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