Scotland’s only dedicated charity supporting victims of online scams and cybercrime has helped recover £1.15 million in its first year of operation, according to new figures.
The Cyber and Fraud Hub has provided vital assistance to more than 450 individuals, with reported cases totalling £18.2 million, the organisation has revealed.
Working closely with Police Scotland, the hub, which is led by ex-senior police officer Alex Dowall, also cooperates with banking industry and tech partners to combat the growing threat of hacking and cyber fraud.
Since launching in July 2024, the organisation also provides legal and emotional support – as well as education and guidance – to those affected by the scourge of cybercrime.
The Hub provides victim assistance via a support helpline, and fraud prevention education with free, accessible online resources to support for those navigating the aftermath of cybercrime
Alex Dowall, CEO of the Cyber and Fraud Hub and a former cybercrime specialist in the police for over 30 years, said: “During the last year, we’ve grown to become the vital resource for those in Scotland and beyond who often feel isolated and overwhelmed in the wake of a scam, helping people of all ages regain control, recover funds, and understand their rights. A great example of this work in action was seen in the wake of recent attacks involving West Lothian Council and the City of Edinburgh Council, where our free data breaches guide was circulated to the public.
“We’re also here to restore confidence and importantly, making sure people know they’re not alone. There is a clear path forward, both emotionally and practically, after being affected by cyber enabled fraud. With over 12,000 visitors to our website, it’s clear to see that there is a significant demand for our advice and guidance.”
As cybercrime continues to evolve and become more sophisticated, the Cyber and Fraud Hub remains committed to empowering individuals with the knowledge and tools to protect themselves and to further work with partners across sectors to ensure no one who has been affected by this sort of crime is left behind.
For more information or if you have been targeted by cybercrime, scams or fraud, visit www.cyberfraudhub.org.