An Edinburgh fintech that specialises in streamlining communications and business processes has extended its reach across the UK.
Legado has added FTSE 250 wealth manager Quilter, which has £111.6 billion of assets under management, to its portfolio of clients as it embarks on a new growth phase.
The firm, which enables more efficient customer communications, has also continued to roll out its product across FNZ’s global wealth management platform.
And it has a number of contract awards with financial institutions and large corporates in the pipeline during the second half of the year – and has doubled its headcount to over 30 staff.
Recent research commissioned by Legado and FNZ found that 88 per cent of advisers said they faced challenges with outdated communication practices, resulting in missed client opportunities.
Josif Grace, CEO and founder of Legado, said: “We have spent the last couple of years pivoting our company, with a rapid adoption rate through financial services. I would now describe us as the leading customer interaction and communication platform here in the UK.
“Essentially, we help organisations introduce a more secure and personalised way to interact with their clients, reducing operating costs and complexity, and of course we know that more paperless processes are so much better for the planet and are in line with increasing ESG requirements. We have some big corporate names joining the fold later this year, so we’re excited about the growth path we’re on at the moment.”
Legado’s two main products are the ‘Interactive Hub’, which provides cutting-edge tools to facilitate seamless digital customer interactions, and the ‘Digital Vault’, a highly secure and personalised channel that enables businesses to interface more productively with their customers. Both products are available via API or as standalone applications.
Adrian Durham, Group CEO at FNZ, said: “We are thrilled to support Legado’s growth and innovation in transforming customer communications and client experiences. Legado’s modern platform aligns perfectly with our vision of leveraging technology to deliver enhanced, secure, and efficient solutions for the financial services industry.”
