User research, service design, skills and building ‘our technical architecture’ – Digital Directorate lays out its next phase of development
The Scottish Government’s Digital Directorate is set to focus heavily on expanding its service design and user research capabilities whilst building a broader skills base and investing in a “coherent”...
Highland Council declared Benefits & Welfare Reform Team of the Year
Teamwork and new online applications mean that the council consistently meets the challenging one-day national target for getting crisis payments into the hands of vulnerable customers which is crucial for...
Scotland Excel: Delivering on digital
A ground-breaking event has challenged the way local government thinks about digital technologies in providing services to citizens. The event was delivered by Scotland Excel, the centre of procurement expertise...
Stop, listen and collaborate
Let me tell you a story about a logistics company that implemented a new computer system to streamline their logistics… as part of the update, the programmers had to configure...
‘Interoperability changed our care pathways’: Dundee Council’s digital case management journey
With the use of Mosaic, Servelec’s case management software, Dundee Council has been able to better understand the needs of its service users and provide staff with a single digital...
Shortlist announced for the ScotlandIS digital technology awards
ScotlandIS, the membership and cluster management organisation for Scotland’s digital technologies industry, has today unveiled the shortlist for its 2019 Digital Technology Awards. The awards celebrate the wealth of talent...
Scottish local authorities explore ‘art of the possible’
The views of senior managers from Scottish local authorities have been challenged this week during a pioneering event focusing on digital technologies. The ‘Delivering on Digital’ event, organised by the...
Scotland could “revolutionise” the world’s response to natural disasters with new breed of satellites, says top academic
A new breed of smaller satellites being manufactured in Scotland could “revolutionise” the world’s response to natural disasters by providing vital tracking data to first responders, a leading academic has...
Edinburgh festivals to harness power of data to drive innovation
Edinburgh’s festivals are set to be enhanced by an innovation drive at the heart of a government-backed ‘City Region Deal’ – in a bid to improve the ability of organisers...
Public sector urged not to be “afraid” of opening up data at CivTech 3.0
Public sector officials have been urged not to be “afraid” of opening up data from their organisations to allow innovators and entrepreneurs to help them solve key government transformation challenges...
Digital Justice & Policing 2026: October 22 2026
DigitalScotland 2026: November 24 2026
