Health & Social Care Transformation 2025

The leading public sector conference for digital health and care leaders in Scotland

Date: TUESDAY 11 MARCH 2025
Venue: University of Strathclyde, Technology & Innovation Centre, Glasgow
Conference Timings: 08:15 – 16:30

First Minister John Swinney has confirmed that the rollout of a national health and social care app – the ‘Digital Front Door’ – will commence at the end of 2025.

The service – which will be a ‘single means of access to citizen health and care information and to health and care services – will begin in the NHS Lanarkshire region as part of a phased introduction nationwide.

This critical development is part of a suite of national policies designed to bring Scotland’s health and social care systems into a new era, with digital technology seen as a crucial part of NHS reform, modernisation and future service delivery.

Featuring domestic and international expertise, Health & Social Care Transformation will showcase the impact that digital technology and new approaches to data are having on Scotland’s NHS and social care sector, bringing together tech and policy leaders with industry and academia in a ‘triple helix’ effect.

We want to surface these learnings to help you and your organisations unlock the power of innovation and collaboration required to bring AI, machine learning, telehealth, and integrated care systems to Scotland’s health and social care services, where they are very much needed.

Learning objectives:

  • Understand the latest strategic direction and policy guidance on technology in healthcare from government, NHS and social care leaders
  • Gain an insight into Scotland’s critical Digital Front Door programme – and see how we can learn from leading e-health nations such as Denmark
  • Learn how to implement tech in your organisation from world-class industry and health and social care speakers
  • Take advantage of tech deep dives into Data & AI, telecare, integrated care systems and platforms in a series of leadership sessions and industry masterclasses
  • Connect with industry and government peers to strengthen your networks and tap into opportunities to collaborate
 
Confirmed Speakers:
Professor Dame Anna Dominiczak, Chief Scientist (Health), The Scottish Government
Dr Gerald Lip, Clinical Director, North East of Scotland Breast Screening Programme, NHS Grampian
Christine McLaughlin, Co-Director of Population Health, The Scottish Government
Morten Elbæk Petersen, Director, National Danish e-Health Portal
Jonathan Cameron, Deputy Director, Digital Health and Care, The Scottish Government

Professor David Lowe, Clinical Director Innovation, University of Glasgow

 
Chaired by Helen Puttick, Scottish Health Correspondent, The Times (Scotland)
FSAP[1]

Fully accredited by The CPD Group, attending earns you 8 CPD credits. For more details click here.

2025 Sponsors

2025 Speakers


Head of Public Sector
BT Business

Senior Manager Innovation & Business Development
BT Business

CEO & Founder
Feebris

Group Product Marketing Manager, Government & Healthcare
Soprano

Intelligent Automation Lead
One LSC

CEO
Red Star

Senior Consultant
Critical Arc

Senior Sales Engineer
Juniper Networks

Digital Front Door Programme Director
NHS Education for Scotland Technology Service

Strategic Client Partner
Alcidion

Senior Nurse- Patientrack Project
NHS Tayside

UK Product Implementation Manager
Alcidion

Head of Digital Strategic Delivery
NHS Fife

Advisor (former NHS CDIO)
Feebris

Head of Information Management & Health Records
NHS Lanarkshire

Co-Director of Population Health
Scottish Government

Scottish Health Correspondent
The Times

Regius Professor of Medicine at the University of Glasgow and Chief Scientist (Health)
The Scottish Government

Head of Technology Change and Transformation
NHS National Services Scotland 

Director
National Danish e-Health Portal

Portfolio Director
Social Care, Digital Health and Care Scottish Government

Clinical Director, North East of Scotland Breast Screening Programme
NHS Grampian

Policy Manager
Digital Health and Care, COSLA

Director of People Policy
COSLA

International Market Development Partner
Netcompany

Policy Lead for Data & Intelligence, Digital Health and Care Division
The Scottish Government

Chief Data Officer
NHS National Services Scotland (NSS)

Head of Innovation for Care and Well Being
Digital Health & Care Innovation Centre

Business Relationship Manager – Digital Health and Care
Digital Office for Scottish Local Government

Clinical Director Innovation
University of Glasgow

Deputy Director
Digital Health and Care, The Scottish Government

Technology & Digital Innovation Lead
Scottish Care

2025 Agenda

11 March 2025 | Session One: Transforming Services

8:15 AM – 9:10 AM

Registration & Networking

9:10 AM – 9:20 AM

Chair’s Opening Remarks


Helen Puttick
The Times
9:20 AM – 9:35 AM

Health and Social Care Reform


Christine McLaughlin
Scottish Government
9:35 AM – 9:50 AM

Harnessing Innovation to Deliver Better Outcomes for Social Work and Social Care in Scotland

Exploring how digital and data can reduce duplication, increase capacity in a stretched system, and ensure staff delivering services have access to the right information, at the right time, to provide the right care.


Nicola Dickie
COSLA
9:50 AM – 10:05 AM

Scaling up Innovation in Scotland’s Health Service

Research enabled innovation and the pathway to adoption.


Professor Dame Anna Dominiczak
The Scottish Government
10:05 AM – 10:20 PM

Transforming Health & Social Care Through Interactive Communication and Digital Innovation in Scandinavia


Thomas Rysgaard Christiansen
Netcompany
10:20 AM – 10:35 AM

Denmark’s National Digital Health System

Sundhed.dk and the app MyHealth – Transformation to Digital Front Door.


Morten Elbæk Petersen
National Danish e-Health Portal
10:35 AM – 11:00 AM

Questions from the audience

11:00 AM – 11:25 AM

Networking & Refreshments

11 March 2025 | Session Two: Health Parallel Masterclasses

11:25 AM – 11:55 AM

How AI and Hospital at Home Solutions Are Transforming Healthcare

This panel discussion will explore the newest developments, obstacles, and creative solutions transforming the healthcare industry. Our panel of experts will discuss how AI and Hospital at Home are leading to major digital transformation, enhancing patient outcomes, and improving the delivery of care. Learn about practical applications of these innovative technologies that are already making an impact today. Engage in the dialogue and gain important insights from industry leaders about the future of AI-driven and remote care solutions, as well as how they are addressing critical challenges in healthcare Discover real-world applications of these technologies that are already in use today and join the conversation to gain insights from industry leaders on the future of AI-driven and remote care solutions, and how they are addressing the pressing challenges in healthcare today


Senga Thomson
BT Business

Douglas Adam
BT Business

Diarmaid Crean
Feebris

Mike Gannon
Soprano
11:25 AM – 11:55 AM

Innovating with Automation & AI: Lessons from One LSC

Join Jake Parkinson, Intelligent Automation Lead at One LSC, for an insightful session on how automation and AI are driving innovation in healthcare. Discover how One LSC is leveraging technology-enabled automation and AI to enhance patient care, streamline workflows, and improve staff experience. Jake will share real-world insights into their transformation journey—spanning both back-office and clinical workflows—demonstrating how automation helps alleviate workforce pressures, optimise resources, and tackle operational inefficiencies in an era of growing demand and limited capacity. This session is ideal for healthcare leaders looking to understand how intelligent automation can ease the burden on overstretched teams while driving measurable improvements in service delivery.


Jake Parkinson
One LSC
11:25 AM – 11:55 AM

Transforming Clinical Practice with Electronic Bedside Observations

Early identification of patient deterioration is critical to improving outcomes and delivering high-quality care. This masterclass will explore how electronic patient bedside observations and clinical assessment tools are enhancing patient safety, streamlining workflows, and supporting proactive clinical decision-making. Discover how technology-driven early warning systems are improving healthcare efficiency and ensuring timely interventions. Learn from real-world case studies on the implementation of SIGN 167—Scotland’s national clinical guideline for the care of deteriorating patients—and how it is driving lasting improvements in patient outcomes.


Billy Gibson
NHS Tayside

Kirstyn Nicholas
Alcidion

Dr Gavin Simpson
NHS Fife

Marie Richmond
NHS Fife

Darren McTaggart
Alcidion
11:55 AM – 12:05 PM

Transition

12:05 PM – 12:35 PM

How to Successfully Implement Digital Solutions in the NHS

The NHS is under growing pressure from increasing demand, workforce shortages, and outdated processes. While digital solutions offer a pathway to efficiency and improved care, many initiatives fail due to poor integration, lack of clinical buy-in, and governance challenges. In this masterclass, Red Star presents a proven step-by-step framework for successful NHS digital transformation, drawing insights from the NHS Greater Glasgow & Clyde Fracture Liaison Service. Learn how data-driven automation reduced case processing time by 55%, increased service capacity by 92%, and transformed an 18-month waiting list into a system where all patients are assessed within 72 hours. This session will provide practical lessons on achieving clinical engagement, seamless IT integration, and workflow automation, ensuring that digital transformation delivers real, measurable impact


Andrew Conkie
Red Star
12:05 PM – 12:35 PM

Transforming Healthcare IT: Juniper AI Native Architecture & Ecosystem for Smarter, Safer Care

In today’s healthcare environment, intelligent digital infrastructure is critical to enhancing patient care, safety, and operational efficiency. This masterclass explores how Juniper Mist’s AI-native architecture and its ecosystem of partners—including Microsoft Teams, Zoom, CriticalArc, and SafeZone—drive outcomes beyond the network. Learn how AI-driven automation, real-time location services, and seamless integrations are revolutionizing healthcare IT, providing real-time insights, intelligent tracking, and advanced collaboration tools. Discover how these innovations create a smarter, more connected digital environment, improving experiences for patients, clinicians, and administrators alike. This session is essential for healthcare IT leaders looking to harness AI and automation for a safer, more efficient, and data-driven future


Andrew Hall
Juniper Networks

Les Allan
Critical Arc

Radko Radev
Juniper Networks
12:35 PM – 1:30 PM

Lunch & Networking

11 March 2025 | Session Three: Health & Care Leadership Streams  – Data & AI (A); Technology Enabled Care (B)

1:30 PM – 2:50 PM

Data & AI

Artificial intelligence and automation in Scottish healthcare: AI as a support tool for clinical decision-making and wider applications in healthcare, including preventative medicine and workforce productivity


Helen Puttick
The Times

Ian MacIntyre
NHS National Services Scotland 

Professor David Lowe
University of Glasgow

Dr Gerald Lip
NHS Grampian
1:30 PM – 2:50 PM

Technology Enabled Care

Technology enabled care delivering enhanced experiences for health and care recipients in Scotland: designing services to improve outcomes for people in their homes


Dr Margaret Whoriskey MBE
Digital Health & Care Innovation Centre

Rikke Iversholt
Social Care, Digital Health and Care Scottish Government

David Brown
Digital Office for Scottish Local Government

Nicola Cooper
Scottish Care
2:50 PM – 3:10 PM

Networking & Refreshments

11 March 2025 | Session Four: Health & Care Leadership Streams

3:10 PM – 4:00 PM

Improving access and driving better outcomes for the public

How the national Digital Front Door programme aims to transform the experience for citizens interacting with Scotland’s health and social care services


Helen Puttick
The Times

Jonathan Cameron
Digital Health and Care, The Scottish Government

Ruth Griffith
Digital Health and Care, COSLA

Greg Thomson
NHS Education for Scotland Technology Service

Lorraine Taggart
NHS Lanarkshire
4:00 PM

Conference Close

2025 Sponsors

Sponsor profile

Alcidion provides hospitals and integrated care systems with a modern, modular electronic patient record. 

Bringing together data from multiple systems, such as the PAS, EPMA, inpatient digital systems, pathology and reablement services using an open-standards data platform, clinicians have access to the full picture of care for the patient, supporting quicker decisions from admission to discharge and beyond. 

Alcidion unlocks value from existing technology solutions, showing real-time capacity and demand across entire systems, identifying bottlenecks, automating routine activity and providing clinical decision support along each patient pathway, reducing the cognitive burden on staff. 

Sponsor profile

BT is one of the world’s leading communication services companies, with a significant local presence in Scotland. This includes a £1.5bn GVA impact across Scotland, supporting over 12,000 jobs and providing the digital infrastructure to support organisations and people across Scotland, including key critical services. The solutions BT provide are integral to modern life and digital transformation. BT’s purpose is as simple as it is ambitious: We connect for good.

Sponsor profile

Cambric Systems is a leading provider of healthcare software solutions with a track record of innovation and excellence. Founded in 1996, Cambric has delivered robust and scalable solutions to the NHS and other public healthcare providers. Its flagship product, the Morse platform, is utilised by over 50% of Scotland’s health boards, supporting efficient patient record management, task workflows, and interoperability across acute and community care. Cambric is dedicated to fostering customer collaboration through regular updates and enhancements, ensuring the system evolves with healthcare needs. With a focus on secure, scalable, and user-friendly systems, Cambric empowers clinicians and administrators to deliver high-quality, patient-centred care. 

Sponsor profile

Evondos is the leading provider of automated medicine dispensing services in the Nordics and the Netherlands. Evondos’ unique service provides significant quality and impact of saved nursing time benefits for professional home care organisations. The service enables people in need of medical treatment to get the right medicine at the right time and in the right dosage automatically, which improves patient safety, medical adherence and supports independent life at home. The service is based on advanced technology and consists of an automatic medicine dispensing robot installed in private homes, with a cloud-based control system and service elements. Evondos service has proven 99% adherence.  

Sponsor profile

Inhealthcare is the UK’s number one choice for remote patient monitoring, virtual wards and hospital @ home technology.

Our technology is tried and tested and has been proven to free up hospital beds, cut costs and reduce A&E admissions.

We support more than 50 NHS trusts in England, the five Health and Social Care Trusts in Northern Ireland and we have a national agreement with National Services Scotland to deliver services across the Scottish health boards. 

Our services are also loved by patients. In a recent survey, 99% of patients rated our virtual ward as either good or very good.

Sponsor profile

Juniper Networks 

At Juniper, we strive to deliver network experiences that transform how people connect, work and live.  

By challenging the inherent complexity in the 5G and cloud era, our solutions power the connections that matter most – from education to healthcare to secure banking. Our commitment is to advance real outcomes for network teams and every individual they serve. 

Juniper Networks believes that connectivity is not the same as experiencing a great connection. Juniper’s AI-Native Networking Platform is built from the ground up to leverage AI to deliver exceptional, highly secure and sustainable user experiences from the edge to the data center and cloud. 

The healthcare and life sciences sectors are complex ecosystems where secure and seamless connectivity is vital for fostering innovation, improving patient care, and facilitating data exchange. The Juniper Networks AI-Native Networking Platform empowers this mission, simplifying operations, enhancing interoperability, and driving efficiency, ultimately leading to better outcomes and groundbreaking advancements. 

Sponsor profile

LapSafe® is the UK’s leading provider of smart locker solutions, trusted by public services across policing, healthcare, government, and education. Our smart lockers securely store, charge, and manage critical assets such as devices, documents, and uniforms, with audit trails and reporting for full accountability. Designed to improve operational efficiency, data security, and sustainability, our solutions enable public sector teams to streamline workflows and focus on delivering vital services.

With innovation at our core, LapSafe® helps organisations adapt to digital transformation, with emerging technologies and future-proofing through collaboration. Scalable and customisable, our solutions transform services across Scotland, the UK and internationally, ensuring critical resources are always accessible and secure.

Sponsor profile

Netcompany is a leading pan-European end-to-end IT services company with almost 8,000 skilled, creative employees working from 10 countries. Founded in 2000 in Copenhagen, Netcompany helps public and private sector customers accelerate delivery of ambitious, complex digital transformation journeys.

Sponsor profile

Orion Health is the UK’s leading supplier of shared care records, with 20+ years of experience supporting the NHS. Our Unified Healthcare Platform is trusted by hundreds of thousands of clinicians across 15 countries, helping to improve clinical workflows, enhance decision-making and deliver better care. Our platform is made up of Amadeus Digital Care Record, Orchestral Health Intelligence Platform, and Virtuoso Digital Front Door—a comprehensive suite that supports the entire health and care ecosystem. From data integration and care coordination to patient engagement and population health intelligence, we empower professionals to deliver better outcomes and experiences. Orion Health has a long and successful history in Scotland, working with regional and special health boards to support around 75% of the population. 

Sponsor profile

T-Pro is a world-leading provider of AI-powered Speech Technology and Robotic Process Automation in Healthcare. Our mission is to reduce the burden of extensive administrative and documentation requirements for clinicians, health professionals and healthcare organisations. By developing innovative, best-in-class software solutions, we automate these traditionally manual tasks, allowing healthcare workers to focus on patient care.

Digitally transforming 1,000+ healthcare organisations across the UK, Ireland, Germany, Australia, New Zealand and Southeast Asia supporting over 100K+ active users. For more information, please visit: info.tpro.io

Or simply email us at sales@tpro.io

Sponsor profile

Police CyberAlarm is an award-winning free tool, provided by Police Scotland and funded by the Home Office, to help your business or organisation monitor and report the suspicious cyber activity it faces. 
 
Since Police CyberAlarm launched it has identified over a billion suspicious events resulting in reports and advice being given to members, enabling them to take action to prevent a successful attack. 
 
Police CyberAlarm will detect and provide regular reports of suspicious cyber activity and vulnerabilities enabling your business or organisation to identify and mitigate its cyber risks. 

Sponsor profile

Red Star is a healthcare technology company specialising in developing customised digital health solutions for NHS and healthcare providers across the UK and beyond. Known for its adaptable platform, Red Star uses AI and data-driven insights to address complex healthcare challenges. Their platform improves clinical workflows, optimises patient management, and supports virtual care models. Red Star collaborates with government and healthcare partners to improve service efficiency and patient outcomes. Their recent projects include streamlining Fracture Liaison Services, optimising heart failure treatment, enhancing mental health services, developing a brain health and dementia app, and more. With a commitment to impactful, scalable healthcare solutions, Red Star empowers health systems to meet evolving demands. 

Sponsor profile

SS&C Blue Prism’s intelligent automation platform transforms healthcare operations. It allows patients more time with clinicians and shorter wait times, gives administrative staff more interesting work and augments healthcare professionals’ work with access to accurate, timely patient information. An intelligent digital workforce also enables healthcare providers to offer patients a more personalized experience and faster time-to-results. Support healthcare teams by bridging system gaps, reducing employee burnout, securing patient data and securely collating relevant data into one centralized system with intelligent automation.  

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