In its 113-year history, IBM has gone through many transformations. Today, our company is focused on two of the most transformative technologies – AI and hybrid cloud.
These form the foundations of modern business and underpin all aspects of digital transformation. Through our research, technology, and consulting expertise, we help organisations across all industries and sizes to build sustained competitive advantage.
Top of mind for our clients today is how they can gain value from Gen AI and Agentic AI. Many are already doing so.
IBM has forged strong partnerships with Wimbledon, Ferrari, the US Open, and US Masters to engage fans on a global scale. We’re also helping companies move beyond chatbots to intelligent agents that elevate customer service to a whole new level.
While AI Agent adoption is still in its early stages, it’s projected that 85% of enterprises will use some kind of AI agents by the end of 2025. We’re taking major steps forward with AI agents and our agentic AI platform, watsonx Orchestrate.
Since 2023, IBM has used its own AI and hybrid cloud technologies to improve internal productivity across areas like IT, HR, and operations.
This initiative, called “Client Zero,” showcases IBM’s transformation and has resulted in $3.5 billion in productivity gains over two years. To read more download the booklet here
We also offer a 2025 Guide to AI Agents. In this comprehensive guide, you will find a collection of AI agent-related content such as educational explainers, hands-on tutorials, podcast episodes and much more.
And lastly, you can also build and deploy your own agent and tap into a catalogue of over 150 pre-built tools across IBM and our partner ecosystem. We’ve created pre-built agents designed specifically for HR, sales, procurement, IT, customer care, and supply chain.
To help you build your own agents with ease, we’ve developed intuitive tools anyone can use—whether you’re technical or not. You can now orchestrate multiple agents to coordinate complex workflows seamlessly. We’ve added built-in monitoring and governance, so you can trust their performance and outcomes. Try it for free here.
