Aberdeen City Council launches new website with upgraded AI assistant
Aberdeen City Council has launched a new website with an upgraded version of an AI-powered assistant that provides instant responses to residents and streamlines ‘customer care’. The new platform is...
New analysis shows AI could slash public sector admin task time by over a third in Scotland
New analysis has shown that artificial intelligence deployment in the public sector could help slash administration time by over a third in Scotland. So-called ‘repeatable’ office tasks such as documentation,...
AI adoption and ambition in the public sector – seven insights for moving from experimentation to trustworthy transformation
As public sector organisations move from AI experimentation to operational reality, we explore how governments can deploy AI responsibly, at scale and with trust, drawing on insights from senior leaders...
Anthropic to build and pilot a dedicated AI assistant tool for public services in UK Government trial
Anthropic is to help build a pilot a dedicated AI assistant tool for public services in a UK Government trial – starting with job seekers. The San Francisco-headquartered large language...
Ten local authorities in Scotland selected as ‘test cases’ for IoT energy monitoring solution to cut buildings emissions
Ten Scottish local authorities have been selected as ‘test cases’ for the potential deployment of an internet of things (IoT) energy monitoring solution – to cut emissions in buildings. The...
Reflections on Futurescot’s Digital Scotland conference
At the end of last year we published our refreshed Vision for digital in Scotland alongside our joint Delivery Plan for Sustainable Digital Public Services. We launched this at Futurescot’s Digital Scotland event which took...
Twelve start-ups share £420,000 to ‘fast track’ tech solutions to help improve people’s lives and public services
Twelve start-ups have been awarded £35,000 each to fast track high-tech solutions to help improve people’s lives and public services. Projects include finding new ways to improve support for people...
Online human rights to be focus of debate at Glasgow City Council meeting
Glasgow City Council is set to put digital rights centre stage as councillors debate a landmark motion at a full council meeting tomorrow – the second day of International Digital...
Supporting people to live independent lives through technology-enabled care
Independence isn’t just about doing things alone – it’s about having control over your own life. For thousands of people living with cognitive challenges, learning disabilities, autism, and dementia across the UK, that control...
Digital Mailbox Scotland: leading the UK into a new era of public services
Scotland is poised to make history as the first UK nation to launch a country-wide Digital Mailbox solution, marking a bold leap forward in public sector digital transformation. This initiative,...

