The future is Intelligent Content Management for Scotland
Public sector departments today are under immense pressure to deliver greater transparency, efficiency, security, and compliance, while still providing the services and support that residents, business owners, and others expect....
From legacy trap to efficiency leap: the future of public sector modernisation
Public sector organisations today are under ever-increasing pressure. The demands for transparency, agility, and digital-first services are growing, yet many leaders find themselves constrained by legacy systems that, while once...
Redefining Scotland’s public sector workforce with trusted AI
The pressures on Scotland’s public services are increasing. The national mission to eradicate child poverty and drive economic growth continues, against targets for a 20% cost reduction in corporate functions. ...
Scotland’s local government chief digital officer offers sneak preview of new ‘Digital Public Services Plan’
Scotland’s local government chief digital officer has offered a sneak preview of a new national Digital Public Services Plan – which aims to create a more seamless experience for citizens...
Digital identity should be about building a future economy, and ‘less’ about stopping illegal immigration
In Scotland, we need to move into a new digital world and see digital identity as a core part of this. Scotland needs to move forward in the same way...
Lincolnshire County Council streamlines highways maintenance with Confirm enquiry forms
Summary: Lincolnshire County Council has reported both time and resource savings when carrying out maintenance and repairs since adopting the new reporting system, from Brightly Software, a Siemens company. The...
View from Estonia: ScotAccount and BritCard can be ‘complimentary systems’
Britain’s digital ID hysteria misses a 20-year lesson from Estonia. The UK debate on digital identity is stuck in the wrong decade. Politicians conjure Orwell, the media fixates on potholes,...
First Minister opposed to mandatory UK digital ID – and Scotland already has its own ‘ScotAccount’ service
Scotland’s first minister has said he is opposed to a mandatory UK digital identity scheme – with his government’s own ‘ScotAccount’ online verification service already on track to hit 500,000...
Starmer unveils plans for digital ID cards for all UK citizens to tackle illegal immigration and ‘modernise’ state
Keir Starmer has announced plans to introduce digital identity cards for all UK citizens in a bid to tackle illegal immigration and ‘modernise’ the state. The prime minister outlined how...
New partnership formed to tackle digital poverty in Scotland after recent report called for ‘urgent action’
A new partnership has been formed to tackle digital poverty in Scotland after a recent report from the voluntary sector warned progress achieved during the pandemic had stalled. The Digital...

