The big reveal – the Scottish Government’s new Digital Citizen Unit
My name is Eilidh Mclaughlin and I’m here to talk to you about the Digital Citizen Unit in Scottish Government. Wait, stop! I can tell you’re bored already. But behind…
From ration books to artificial intelligence – charting the course of Citizens Advice Scotland’s digital revolution
Since it was established in the Second World War, the Scottish Citizens Advice network has been a lifeline for people looking for help and support at times of great personal…
Benefits payments service to tackle ‘inefficiency’ across public sector
The Scottish Government’s digital services division has revealed it is “on the cusp” of launching a new payments service for Scotland’s public sector. The Digital Directorate, which provides centralised IT…
Hands-off approach for census
National Records of Scotland will introduce an online option in the delayed audit of the population Scotland’s delayed census will be carried out in March “primarily digitally” for the first…
IT consulting firm to expand Scottish workforce
Scotland is set to benefit from a leading professional services company’s plans to boost its UK workforce by 3,000 over the next three years. Ireland-based Accenture, which specialises in IT…
Collaboration: Let’s move from conversation to action to drive place-based outcomes
Is working together the key to creating thriving and resilient communities in Scotland? Hayden Edwards of BT highlights some of the things that need to change in order to deliver…
Child disability payments can now be accessed online in Scotland in ‘UK first’
Child disability payments can be applied for online in Scotland from today in a ‘UK first’, the Scottish Government has announced. The payment system can now be accessed digitally as…
The National Library of Scotland’s digital transformation
The National Library of Scotland engaged with the Scottish Digital Academy following ongoing challenges they were facing around the management of their digital projects. They were experiencing substantial delays to…
Sopra Steria’s Margaret Moore to chair board of Open Identity Exchange
Margaret Moore, director of citizen and devolved government services at Sopra Steria UK, has been appointed as the chair of the Open Identity Exchange (OIX) board. Moore, who has over…
Aberdeenshire tour guide firm survives Covid thanks to app
A tour guide company hit hard by the pandemic has thrived since launching an app which takes holidaymakers on a series of adventures in Aberdeenshire. Grampian Escapes and Tours has…