Digital Mailbox Scotland: leading the UK into a new era of public services
Scotland is poised to make history as the first UK nation to launch a country-wide Digital Mailbox solution, marking a bold leap forward in public sector digital transformation. This initiative,...
Catching the AI wave – Scotland’s public services on the fast track to transformation
With two decades at the digital coalface, Paul McGinness, founder and chair of Edinburgh- headquartered consultancy Storm ID, has seen the technology landscape evolve and transform. Since founding Storm ID...
Unlock the full value of enterprise AI and put it to work
In its 113-year history, IBM has gone through many transformations. Today, our company is focused on two of the most transformative technologies – AI and hybrid cloud. These form the...
Walking the line: tackling legacy technology in the public sector
From local authorities to central government departments, many services still rely on systems that have been in place for decades. But while the term “legacy” often conjures images of outdated...
Rethinking public services for the next generation
Citizen expectations are evolving faster than ever. As digital transformation continues to reshape daily life, Scotland’s public sector faces a pivotal challenge: how to design services that meet the needs of a new, digitally-native generation. Generation Z,...
From cloud to the coming wave of AI – AWS and the next chapter of Scotland’s digital story
As governments around the world look to modernise their services for the digital age, Amazon Web Services (AWS) has been proud to support the ongoing efforts of the Scottish Government...
TCS powers Scotland’s public sector reform through global digital leadership
Tata Consultancy Services (TCS), a global leader in digital transformation and public infrastructure, is playing a pivotal role in delivering the Scottish Government’s Public Service Reform Strategy through its strategic...
Digital public services – citizen and data services improving local government delivery and outcomes
The Improvement Service, the go-to organisation for local government improvement in Scotland, has spent the last two decades developing a suite of resources to help councils and partners deliver high-quality...
A human-centric 2035: how purpose-led AI can elevate society
Imagine a world in 2035 where artificial intelligence has become deeply embedded in everyday life. Yet society does not feel more mechanical, it feels more human. In this future, technology...
Building future-ready governments – with strong foundations and information ‘integrity’ at the core
Ways of working are changing significantly. As public sector organisations navigate digital transformation, complex policy challenges, and changing citizen expectations, the question of how to prepare for the future has...

