How IoT is transforming Scotland’s local authorities
Local authorities in Scotland are facing a perfect storm: an ageing population, rising demand for social care, and increasing pressure to reduce costs while maintaining high service quality. In 2023-24, local authorities spent an...
Making care more human: how an AI tool has transformed social services in the UK
Frontline care workers are stretched to breaking point. High caseloads, seemingly endless case notes and assessments to write up, managers stretched just as thin, or thinner. It’s no surprise that this is...
Resilient by design: why the public sector can’t afford to wing cyber recovery
Let’s not kid ourselves: the public sector at large is a sitting duck for cyberattacks and, in more cases than not, outages aren’t a question of “if”, but “when”. That...
Surgery cancellations down by a third thanks to health board’s use of remote pre-operative assessment digital platform
NHS Lanarkshire improved patient flow by introducing an electronic pre-operative assessment, which significantly reduced in-person appointments, surgery cancellations for clinical reasons, and incoming phone calls. This digital approach helped the hospital streamline operations,...
Building digital capability across Scotland’s public sector: a shared journey
Our Public Service Reform Strategy published in June 2025, shows that Scotland is in the midst of significant transformation focused on creating digital public services that are person-centred, preventative and delivered locally, so that services are designed around the needs of people...
Digital Mailbox Scotland: leading the UK into a new era of public services
Scotland is poised to make history as the first UK nation to launch a country-wide Digital Mailbox solution, marking a bold leap forward in public sector digital transformation. This initiative,...
Catching the AI wave – Scotland’s public services on the fast track to transformation
With two decades at the digital coalface, Paul McGinness, founder and chair of Edinburgh- headquartered consultancy Storm ID, has seen the technology landscape evolve and transform. Since founding Storm ID...
Unlock the full value of enterprise AI and put it to work
In its 113-year history, IBM has gone through many transformations. Today, our company is focused on two of the most transformative technologies – AI and hybrid cloud. These form the...
Walking the line: tackling legacy technology in the public sector
From local authorities to central government departments, many services still rely on systems that have been in place for decades. But while the term “legacy” often conjures images of outdated...
Rethinking public services for the next generation
Citizen expectations are evolving faster than ever. As digital transformation continues to reshape daily life, Scotland’s public sector faces a pivotal challenge: how to design services that meet the needs of a new, digitally-native generation. Generation Z,...
Public Sector AI 2026: May 21 2026
Digital Justice & Policing 2026: October 22 2026
