Across the UK and globally, care providers are rethinking how technology can better support independent living, community response and residential care. As analogue systems phase out and digital platforms become central to operations, demand is rising for solutions that are interoperable, secure and easy to integrate into existing workflows.
This shift is not only about infrastructure. It is about enabling more connected, preventative and person-centred models of care, where technology strengthens the work of staff and supports safer living environments.
A modern care ecosystem
At ASSA ABLOY Global Solutions, we have spent recent years evolving our Senior Care portfolio to meet these needs. Our focus is not on standalone products, but on complete solutions designed to sit naturally within modern care ecosystems for independent living, care homes and hospitals. These solutions increase efficiency and save time – time that can be used to raise the quality of care.
“Digital care is moving towards openness, security and seamless coordination across services. Our responsibility is to design technologies that support that direction and integrate effortlessly with the wider systems that care providers already rely on,” says Martin Reidevall, Head of Business Development for Global Offerings, Senior Care.
“Every innovation we bring to market must support real workflows and deliver meaningful value for professionals and the people they support.”
Interoperability as a foundation, not an optional feature
Care organisations increasingly depend on multiple digital systems – from electronic care records and workforce planning tools to alarm-handling platforms and identity management. For technology to be effective, these systems must work together.
Across our solutions, interoperability is built in from the start, one example of this is that our products already are integrated to the Scottish Shared ARC.
QiAccess, our digital access control solution for independent living and community support, integrates with scheduling tools, identity management platforms and alarm and response centres. Access permissions follow existing workflows automatically, ensuring the right digital key reaches the right person at the right time, whether planned or urgent.
In residential settings, Kadex provides a modular nurse call and alarm system for evolving digital care environments. It enables real-time positioning and alert routing into chosen alarm-handling solutions, supporting consistent and coordinated responses.
Preparing for a digital future in telecare
The analogue-to-digital transition continues to accelerate. Beyond ensuring continuity, the shift enables modernised response pathways, improved resilience and greater flexibility.
TeleAlarm – widely used across Europe – is purpose-built for digital telecare. It offers secure IP communication, remote device management and compatibility with modern alarm receiving centres (ARCs), supporting performance, cybersecurity and long-term digital readiness.
Enabling prevention through real-time insights
Prevention is increasingly central to care delivery. Technology plays a crucial role by giving staff the information they need to intervene earlier and maintain safer environments.
Our 9Solutions offering provides real-time location (RTLS), safety sensors and fall-detection capabilities for care homes, hospitals and supported living environments. Staff gain immediate visibility into where assistance is needed, while analytics highlight patterns that support preventative action. These tools help turn data into safer outcomes.
Building trust, safety and digital resilience
Trust is a cornerstone of digital care. Cybersecurity, data privacy and operational resilience are essential when supporting vulnerable individuals.
With decades of expertise in secure identity, access control and digital infrastructure, ASSA ABLOY Global Solutions brings a strong foundation to care technology. Equally important, technology must simplify rather than complicate. Our aim is to integrate cleanly into existing environments, supporting coordinated and efficient workflows.
Evolving beyond today’s product lines
QiAccess, Kadex, TeleAlarm and 9Solutions form the core of our care offering today – but but they are only the foundation. We are continuously expanding our care technology portfolio to support new demands in independent living, predictive safety, digital workflows and integrated response.
Our ambition is to provide technologies that evolve alongside care services and adapt to emerging models of care.
Delivering innovation through highly specialised channel partners
A key part of our model is delivering solutions through highly specialised channel partners with deep local knowledge. Their expertise and long-standing customer relationships ensure implementations that are both locally adapted and future-ready. Providers gain access to trusted professionals they already know, reinforced by our continuous innovation in care technology.
A shared future, built on shared principles
Digital care is moving towards openness, integration and person-centred design. To remain relevant, technology must connect seamlessly, adapt to change and empower professionals.
We will continue developing our care technology ecosystem with interoperability, openness and flexibility at its core. Our goal is to support care providers as they build safer, more efficient environments – and help more people live independently and with confidence.
Digital transformation in care is never just about technology. It is about enabling better outcomes for citizens. We are proud to contribute to that mission today and into the future.
