BT Group has reopened its flagship Glasgow office on the banks of the River Clyde after a multi-million pound refurbishment, the company said today.

The telecommunications giant’s Alexander Bain building, which first opened in 2001, will house over 2,000 employees from across the group, which includes EE, BT and Openreach.

Company bosses said the re-fit has resulted in a “fantastic, modern workplace” with state-of-the-art-technology, flexible work and collaboration areas, wellbeing and relax and refuel areas.

The official reopening of the building coincides with the launch of the new Scottish Wide Area Network (SWAN) contract.

BT Group, which is now the sole connectivity provider for public sector organisations including schools, hospitals, GP surgeries, pharmacies and councils across Scotland, has launched services for members as well as a new website which includes an informative video.

Richard Lochhead, minister for small business, innovation, tourism and trade, said: “I warmly welcome BT Group’s continued investment in Scotland and congratulate it on the official reopening of Alexander Bain House. The thousands of jobs that BT Group has created in Glasgow continue to make a meaningful contribution to the city’s economy and I am glad that these colleagues will continue to thrive here. 

“The Scottish Government and BT Group are working together to deliver connectivity across Scotland – from our work with Openreach in delivering broadband through our Reaching 100% programme, to EE’s strong support of our Scottish 4G Infill Programme, tackling mobile coverage gaps in rural areas.” 

Brent Mathews, BT Group’s property & facilities services director, added: “We’re really excited for our colleagues in Alexander Bain House following this multi-million pound investment in our Glasgow flagship office. We’re bringing our people together in an impressive and modern environment, transforming the way our teams work to benefit our colleagues, customers and shareholders.

“We really want our colleagues to be proud of where they work and to feel part of something brilliant, inspiring them to continue to do the best that they can for our customers. 

“This investment also marks a significant commitment in Glasgow and in Scotland. As a major employer in the city, our presence will support local economic growth and employment opportunities. It also demonstrates our continued commitment to leading the way in connecting Scotland, unlocking a new era of connectivity with the launch of the SWAN website and services.”

Councillor Susan Aitken, leader of Glasgow City Council, added: “Glasgow is one of the UK’s most successful centres to do business, with an increasing international profile and reputation as a leader in attracting and retaining talent and a skilled workforce.

“This multi-million-pound investment by BT Group in its Glasgow HQ really enhances our competitiveness, adding real value to our city and its economy.

“BT Group’s original decision over 20 years ago to locate a major headquarters in Glasgow was a real vote of confidence in a changing city.  This latest investment by a truly global organisation reaffirms that commitment and it’s clear that BT Group appreciates the value of its long-term presence in our city.”

Glasgow was named as a significant long-term location for BT Group in 2020 as part of the company’s ‘Better Workplace Programme’ – the largest workplace improvement and consolidation scheme of its type ever undertaken in the UK.

The five-year programme, which will be complete next year, is seeing BT Group rationalise hundreds of its offices across the UK and establish an estate of modern workspaces. The group is also undertaking a multi-million pound development of its new contact centre in Dundee.

The Clydeside building, with panoramic views of the waterfront, is close to transport hubs including Glasgow Central Station, as well as providing cycle parking for colleagues. It boasts state-of-the-art-technology, flexible work and collaboration areas, wellbeing and relax and refuel areas.

These shared workplaces are central to the company’s future, providing environments for colleagues to come together to collaborate, learn, develop and share their experiences. The company said that ‘inspiring office environments, combined with a flexible approach to home working, will play a vital role in its future and in the local economies of its key hub locations’.