Fujitsu: There for our customers and for Scotland

Fujitsu is one of the world’s largest global providers of IT solutions, with over 130,000 employees serving customers in more than 100 countries and a unique Japanese heritage. 

Our Japanese heritage has informed everything that Fujitsu has done since our foundation in 1935 and is at the heart of our approach to human centric innovation that strives to solve the societal challenges that we all face today and achieve our shared purpose to make the world more sustainable by building trust through innovation.

Fujitsu has a global presence and is a trusted partner of governments around the world. We are committed to helping to deliver services that are vitally important to the lives of people across the globe. Our global reach has allowed us to realise some incredible innovation and digital transformation that has helped to revolutionise public services, re-imagine the way that we interact with the state and ensured the reliable delivery of critical national infrastructure. 

We have over 40 years of experience in the UK as a strategic partner of both central and devolved government, particularly in tax, trade, defence and public protection. Fujitsu is committed to delivering radical change and working with our customers to help them achieve digital transformation successfully. 

Throughout this year as the Covid-19 pandemic brought significant challenges and disruption to all of our lives and the way we do business, Fujitsu was called upon to support our partners and governments to keep vital infrastructure and services running through the most challenging of circumstances. In unprecedented times, we were able to support all of our trusted partners and customers in adapting to changing requirements. We supported HMRC through Covid-19 by shifting 65,000 staff to home working. We also worked with domestic abuse charities to deal with an increasing demand through lockdown in collaboration with the Home Office. Drawing on our global reach, we utilised the amazing innovations that Fujitsu has developed around the world. Fujitsu’s quantum inspired Digital Annealer and drug discovery platform significantly increased the speed of identifying therapeutic drugs for Covid-19. Fugaku, the world’s fastest supercomputer, helped test the effectiveness of facemasks and visors as protective measures against Covid. 

As well as working with the UK central government, we have worked with devolved administrations to improve services and reduce costs. Fujitsu has implemented the Northern Ireland Causeway system that has become fundamental to the continuing modernisation and reform of criminal justice in Northern Ireland, allowing for seamless data transfer between organisations involved in the criminal justice system, providing timely information and ultimately allowing for faster sentencing. 

In Scotland, Fujitsu has a long history of working in the public and private sector, having worked with a leading Scottish financial institution for more than 20 years to provide managed workplace solutions, more recently transforming the desktop and workplace to allow a more flexible way of working while also using Fujitsu’s quantum-inspired Digital Annealer to solve highly complex financial risk problems. This year, Fujitsu supported that major financial institution based in Scotland to move 45,000 more people to remote working, allowing them to provide uninterrupted service, so they could help those in financial need. Fujitsu also built a brand new virtual robotic service that helped that customer cope with a huge rise in mortgage holiday service requests. It was scaled in just two days, allowing them to deploy hundreds of RPA bots and clear thousands of requests.

Fujitsu are also strategic partners of both Scottish Financial Enterprise and FinTech Scotland, leading innovation workstreams in conjunction with some of the leading Financial Services institutions and industries that support them throughout Scotland.

Our presence in Scotland is growing, led by Michael Mooney and our Devolved Government team in Scotland. The Scottish Government and Local Authorities recently entrusted Fujitsu and our partners Idox with the task of supporting the electronic vote counting of votes at local elections in May 2022 and beyond. This work will include the provision of software infrastructure, the printing and distribution of all ballot papers, counting and results, as well as training and support needs for each local authority to ensure that the fundamental principles of democracy at the heart of government are upheld. Recent events in the USA show how crucial it is to show that our voting systems are completely trustworthy, and Fujitsu are proud to be supplying this service to the Scottish Government.

Digital transformation projects in the public sector provide added value for all of us, and that’s at the core of Fujitsu’s purpose and aspirations. This will be a fantastic opportunity to work with the Scottish Government and local authorities to showcase the positive impact technology and innovation can have for the people of Scotland by streamlining and improving processes. 

The Scottish Government has shown the way by investing in Scotland’s digital future. Scotland has huge potential in the digital world and the ambitions and drive of the Scottish Government to realise this potential is loud and clear. Fujitsu is ready to support the Scottish Government and organisations across Scotland in using the power of technology to achieve real digital transformation that can help Scotland recover from Covid-19 and thrive in the digital future. 

Fujitsu is a company built on our people, and on the partnerships we’ve developed with customers over the decades. In Japan, throughout the world, in the UK and in Scotland we continue to build those partnerships for our future. Working together is helping us cope with Covid, and working together will help us recover. Scotland will build back better. And Fujitsu will be there for our customers and for Scotland. 


For more information about how Fujitsu are building partnerships in Scotland, contact michael.mooney@fujitsu.com